FX Counsellor - Russian Speaking

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FX Counsellor - Russian Speaking-17035274

Job Purpose:


• The candidate will manage the sales and advisory services for FX products – spot, FX Order watch, Dual Currency Placement product and  FX linked solutions and services in partnership with the existing customer Relationship Managers for HNI, Affluent and mass affluent segments

• The objective of this position is to conduct daily sales activities related to FX based products, offer Fx research advisory within the business, coach and train RMs/ supported markets, and offer specialty services in terms of market intelligence, developing and growing awareness among retail clients for currency diversification and investment purpose.


Job Background/context:


• IPB EMEA and UK Consumer bank has been integrated to form one business to leverage synergies and drive efficiencies. The combined business serves over 100K clients with a total footing of $8.5 Billion, and revenue of over $ 120MM. The Investments AUM is over $ 2.6 Billion and the customer Liability book is over $ 5.6 Billion across multiple countries/ geographies.

• IPB caters to the off shore wealth management needs of onshore clients in various EMEA markets and offers products and services across banking products such as current account, savings, time deposits, FCY products and investment products such as mutual funds, structured notes, fixed income advisory, equity brokerage, credit products, dual currency placements, FXOW etc. Our key markets in EMEA are Russia, Greece, UAE and Bahrain.

• UK Consumer bank serves UK residents clients with multi currency banking and wealth management products and services. The business is supported by a small London based branch network with Operation and Customer Service based across multiple sites both in the UK and abroad.


Key Responsibilities:


Deliver Results: Revenue:

• Responsible for delivering FX revenue through direct contact with client and driving it through the Relationship Manager teams, across FX products – FX Spot, FX Order-watch, Dual Currency Placement and other products as they are launched.
• Have ownership of FX revenue for the market across the channels – in person, online, fund transfer and ATMs, generated on the portfolio of client mapped to her based on RM coverage or market coverage.
• Focus to increase client engagement/ activities across channels, product penetration and currency diversification.


Drive Value for Clients

• Engage with clients to advise them on FX products, services and online tools, inline with their FX transactional and investment needs, and Citi views.
• Ensure high degree of engagement with FX savvy client; participate in client meetings independently and with the Relationship Manager, conduct client call, events and panel discussions.
• Work collectively with the sales team to deliver higher client Net Promoter Score for the portfolio/ market.


Champions Progress: Research Communication and Advisory

• Deliver FX updates in meetings/ calls for Sales team – weekly/ monthly/ periodically event driven, based on market events and Citi’s views on various currencies.
• Work with the Investment Strategist in order to transmit bank’s view and recommendation to the Sales team and ensure it is consistently delivered to clients
• Actively identify sales opportunities and share with sales teams to help them in advisory sales.
• Keep abreast of the latest developments, ideas and themes in the market and explore structures and funds that use them. It includes monitoring competitive offerings, pricing actions and product availability.
Works as a Partner: Leadership and Stakeholder Management

• Sales Engagement: Support the sales teams in their knowledge on Fx markets, coach and train relationship managers on FX products, positioning and managing clients FX exposures.
• Conduct and organise product trainings sessions, drive advisory sales, and work with the team of Portfolio Counsellors to ensure holistic offering for Private clients.
• Engage actively with Product Managers, Portfolio counsellors and other FX specialists, on product strategy on WM in business, FX overlay on portfolios, share clients and market view on currencies for product selection for advisory, and help Product managers develop products with help a client meet his FX investment and currency diversification objectives.


Regulatory, Risk Control and Governance

• Ensure engagement with clients is compliant to Citi internal policies (RDIP) and external regulatory policies – RDR, MIFID product registration requirements across jurisdictions and other policies from regulators – FCA, JFSC, FIMNA.
• Ensure all sales activities are compliant to TCF and Citi’s suitability processes, and ensure timely escalation of issues as they arise.



Development Value:

This is an opportunity to join a dynamic and growing business. It offers the chance to directly serve clients and offer treasury products, build ability to partner with and influence sales RMs, product managers and other specialists, and generate FX revenue, and work with advisory team on market and FX outlook.



• FX sales/ trading experience - extensive years
• FX Market or Sales Experience. (MM/FI/Equities Trading experience also can be considered).
• Knows FX market practice and FX linked products / options etc.
• Proficiency in office skills: MS Office (Word, Excel and PowerPoint)
• Language – English. Fluent Russian, Greek or Arabic would be of additional benefit.





• Education: Bachelor’s Degree or Higher
• Internal Products Training and Certification (will be required after joining)
• RDR qualified e.g. IAD Level4, IMC II

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.



• Understanding of FX and financial markets and ability to understand economic events, to translate for clients
• Have confidence on explaining house views on Markets for individual clients and can explain that to others professionally, as advisor
• Numerically strong; conversant with Trading Market Data, Charts, Trading Tools, have used Reuters, Bloomberg etc, market data, charts, tools
• Superior analytical skills and systems knowledge to recommend/offer the best value-added possible solutions to clients/markets.
• Customer Communication skill  over phone and face to face
• Sales aptitude – to convince idea to Customers, Internal Client Relationship Managers.
• Strong interpersonal and influencing skills to work with other sales team, products, treasury  and overseas partners
• Detail-oriented; control process, documentation and tracking skills.  Metrics-oriented.



• Focus on People:
o Influencing and Persuasiveness
o Building Relationships

• Focus on Business and Results
o Drive and Determination
o Planning and Organising
o Commercial Awareness
o Client Focus

• Valuing Diversity:
o Demonstrates an appreciation of a diverse workforce.
o Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.


Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime.


The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016.


Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.


Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

• Honesty, integrity and reputation
• Financial soundness
• Competence and capability

In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.

This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks.


If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety.
By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.





Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.


Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.


Citi is an Equal Opportunities Employer.


6 April 2019
Location: United Kingdom London
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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