Citibank Berhad KL - Branch, Banking and Distribution Support (AVP)

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Citibank Berhad KL - Branch, Banking and Distribution Support (AVP)-18005859
  • Adapt and deploy technologies to improve branch efficiency
  • Work closely with Regional Operations on all system enhancement and simplification projects
  • Work closely with the Core Operation and Branches in periodic reviews to improve process efficiency and productivity
  • Carry out periodic reviews of the process efficiency; actively propose opportunities for better efficiency
  • Utilize audit/control process to keep fraud/operation losses at minimum and maintaining high levels of customer satisfaction
  • Track and ensure smooth working of the ATM network / CQMs & CDMs, including adherence to uptime and availability standards
  • To work closely with BOSMs to ensure branch operations control readiness at all time
  • To be familiar with and specialized in Foreign Exchange Administration (FEA) and BNM CTR reporting
  • To be familiar with MCA Citi Risk would be an added advantage
  • Prepare Central Bank Semiannual Service indicator report
  • Yearly coordination with branches for reminders to trustee accounts as per Malaysia Deposit Insurance Disclosure (MDIC)
  • Prepare reports Semiannual HTRB reports for branches
  • Provide MIS monthly for IA business scoping
  • Returned Welcome Letter independent tracking
  • BB&D coordinator for IA, KPMG, PIDM and all other audit deliverables
  • Point of reference for sales & services process
  • Support sales & services process simplification for branches
  • Perform NDM upload for portfolio realignment
  • Review user story for system deployment/enhancement associated to branch processes



  • Able to make clear and consistent decisions
  • Must be thorough with one’s work and treat each task with utmost scrutiny
  • Must not compromise on compliance with stipulated rules and regulations
  • Sharp eye for accuracy & details, sound analytical and strategic thinker
  • Excellent interpersonal skills and able to work under pressure
  • Ability to multi-task and to work independently, also in a team environment
  • Advance skills in Microsoft Excel
  • Willing to take on new challenges and work in a fast-paced environment
  • Working knowledge of the reporting infrastructure
  • Working knowledge of the bank’s systems and banking product is a plus
  • Good time management on the on hand task



15 February 2019
Location: Malaysia Corrientes Kuala Lumpur
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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