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Citibank Berhad KL - Branch, Banking and Distribution Support (AVP)
Citibank
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Citibank Berhad KL - Branch, Banking and Distribution Support (AVP)-18005859
Description
Adapt and deploy technologies to improve branch efficiency
Work closely with Regional Operations on all system enhancement and simplification projects
Work closely with the Core Operation and Branches in periodic reviews to improve process efficiency and productivity
Carry out periodic reviews of the process efficiency; actively propose opportunities for better efficiency
Utilize audit/control process to keep fraud/operation losses at minimum and maintaining high levels of customer satisfaction
Track and ensure smooth working of the ATM network / CQMs & CDMs, including adherence to uptime and availability standards
To work closely with BOSMs to ensure branch operations control readiness at all time
To be familiar with and specialized in Foreign Exchange Administration (FEA) and BNM CTR reporting
To be familiar with MCA Citi Risk would be an added advantage
Prepare Central Bank Semiannual Service indicator report
Yearly coordination with branches for reminders to trustee accounts as per Malaysia Deposit Insurance Disclosure (MDIC)
Prepare reports Semiannual HTRB reports for branches
Provide MIS monthly for IA business scoping
Returned Welcome Letter independent tracking
BB&D coordinator for IA, KPMG, PIDM and all other audit deliverables
Point of reference for sales & services process
Support sales & services process simplification for branches
Perform NDM upload for portfolio realignment
Review user story for system deployment/enhancement associated to branch processes
Qualifications
Able to make clear and consistent decisions
Must be thorough with one’s work and treat each task with utmost scrutiny
Must not compromise on compliance with stipulated rules and regulations
Sharp eye for accuracy & details, sound analytical and strategic thinker
Excellent interpersonal skills and able to work under pressure
Ability to multi-task and to work independently, also in a team environment
Advance skills in Microsoft Excel
Willing to take on new challenges and work in a fast-paced environment
Working knowledge of the reporting infrastructure
Working knowledge of the bank’s systems and banking product is a plus
Good time management on the on hand task
15 February 2019
Location:
Malaysia
Corrientes
Kuala Lumpur
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.
Only direct applications will be considered.
This career opportunity is no longer open.
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