GF - CSIS Investigation Senior Manager

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GF - CSIS Investigation Senior Manager-18022781
Description
 

The Investigation Senior Manager is responsible for the management of Investigative activities within his/her team. This is a management position with primary responsibility for day to day activities. This position will ensure implementation of appropriate Investigative and Administrative processes within the team in support of the overall Sub- Regional and Regional Investigation program. Responsibilities include:

  • Allocate resources, to ensure established business goals, prioritization and results are maintained;
  • Establish meaningful and measureable goals and objectives and to maintain a high quality work product and level of customer service;
  • Assign internal and external referrals based upon priorities and available resources;
  • Offer direction and guidance on cases to Investigators as and when needed;
  • Review and issue the investigation reports prepared by the Investigators;
  • Conduct timely reviews of all newly closed cases in Perspective for accuracy and completeness;
  • Ensure quality controls are in place for any open incidents;
  • Conduct 60 day case notes reviews;
  • Report incidents, cases of interest and lessons learned for the team as requested by management or CSIS partners such as Fraud Management and Global Investigations;
  • Develop staff within team by providing training, ongoing coaching and feedback;
  • Evaluation of performance of Investigators and ensure that their goals and objectives are met;
  • Manage HR annual processes such as VOE, Talent Review and year-end compensation reviews;
  • Work with HR on the hiring of investigators;
  • Conduct investigation on high profile, complex and/or sensitive cases referred to their team;
  • Conduct regular staff meetings with the Investigators;
  • Represent CSIS and Citi in dealings with business department heads, legal, compliance and audit with regard to intelligence, fraud and risk matters or external law enforcement and courts;
  • Review and approve T&E expenses and auto maintenance expenses;
  • Perform other approver roles – system accesses, physical accesses, leave of absence, P2P, etc.; and
  • Perform duties and projects as assigned.


Qualifications
 

Qualifications

  • 15 years financial or law enforcement investigative experience, with > 5 years of managing investigative teams;
  • Possesses strong leadership and coaching abilities;
  • College level education preferred or equivalent work experience;
  • Proficiency in office skills: Computer, typing, MS Office (Word, Excel and PowerPoint);
  • Strong knowledge of financial products, frauds and trends and Citi business operations; its units, processes and controls;
  • Solid understanding of all applicable government statutes as they relate to financial crimes and proficiency in applying these for adjudication of offenders;
  • Excellent communication and personal skills needed for working with peers, management and business customers;
  • Possesses creativity, is able to develop new processes towards improvement;
  • Ability to brief senior management; and
  • Excellent analytical skills with significant attention to detail.

  



15 February 2019
Location: Singapore Singapore
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.


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