Specialized Analytics Manager-18032985 Description About us: Global Decision Management is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world. What do we offer: As GDM we support analytical functions across all geographies and businesses. Few notables among the multiple areas that we work in:
Customer lifecycle management: Design and implement strategies to improve customer experience and drive revenue, spanning across all 3 stages of customer lifecycle – acquisition, ECM and Retention
Offer optimization: Design, test and implement innovative and customer-centric offers tailored to drive customer delight and grow engagement
Product & Pricing: Deep-dive into product features, analyze product effectiveness and price products intelligently to create innovative products at attractive prices that’ll keep Citi ahead of its competition
Digital: Trace customer’s digital journey with Citi, design strategies to make digital experience more engaging and drive revenue through low cost digital channels
Revenue/Financial forecasting: Design, maintain and enhance P&L forecasting for all products & portfolios, ensure strict adherence to accounting standards and accurate forecasting techniques to help product managers plan better
In order to achieve the best in class analytical solutions across business units we use the best in class tools and technology. Expertise Required:
Programming – SAS, Unix, SQL, R, Python
Good understanding of the Banking and Lending business along with strong understanding of customer life cycle
Know-how of Modelling techniques – traditional and Machine Learning Algorithms is a good to have
Learn and follow industry best practices
Ability to work well with a variety of people and to show team-player attitude regardless the scope of responsibilities
Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
Independently work on projects end-to-end, manage stakeholder expectations and timelines
Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
Questioning the status quo
Qualifications Educational and Experience:
MBA / Master degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications
(Preferred) Post Graduate in – Computer Science, Mathematics, Operations Research, Statistics, Econometrics, Management Science and related fields
2 to 8 years of hands on experience in delivering Analytical solutions, Banking Industry Exposure would be good to have
Excellent Communication and Inter-personal skills
Strong process/project management skills
24 June 2019
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.
Only direct applications will be considered.
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