GF - Regional Investigative Support Team / Relativity Project Coordinator

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GF - Regional Investigative Support Team / Relativity Project Coordinator-18035280
 Regional Investigative Support Team / Relativity Project Coordinator Position Summary:  Citi’s Security and Investigative Services has formed a new group known as the Investigative Support Team. This is a program designed to provide advanced investigative data analytical and eDiscovery support to CSIS Investigators, as well as provide assistance/services to other business units across Citi as required.  Relativity is the primary web based email review tool selected for the Investigative Support platform.     The Relativity Project Coordinator position is the Subject Matter Expert (SME) who exhibits the highest level of expertise in performing tasks specific to Relativity.  The SME functions as the regional ambassador for this specific knowledge area and applies expertise to support the CSIS vision and strategic direction for the Relativity platform.  The SME functions as the “go to” person within CSIS who provides solutions and suggestions to stakeholders in answering questions surrounding the use and capabilities afforded by Relativity. This position requires mastery level skills with regards to Relativity and is responsible for the administration of the Relativity review environment, including all aspects of: workspace management, ingestion/staging of processed data, exporting data for transmittal to other parties, and providing support to database users, including basic and advanced review training, query building, technical support and other user related requests.  This position serves as the primary point of contact for end users of the application and must be able to take ownership of projects and operate autonomously.    Responsibilities: 
  • Successfully manage multiple concurrent projects while keeping team leadership informed of status, potential project risks or pending issues
  • Provide collaborative support to colleagues and end users, involving other Subject Matter Experts as necessary
  • Manage and communicate information effectively between relevant internal parties including collection and data processing specialists, as well as Relativity end users
  • Troubleshoot data and system related issues and escalate appropriately
  • Assist reviewers with work flow optimization and other needs specific to Relativity:  manage users and permissions; execute search queries; identify and remove duplicate items from review sets; classify, cull, and organize data using tagging, exclusions, and custom objects
  • Ingest and stage processed data for review in Relativity and export data for use in external applications/platforms, when necessary
  • Run quality control checks on all deliverables as well as various detailed checks throughout the lifecycle of a project to ensure that high quality standards are met
  • Provide status updates as well as communicate any technical issues to other groups within the company, escalating when necessary
  • Create custom reports as needed.
  • Research current technology trends and make recommendations to improve efficiency and system capabilities
  • Develop and implement Relativity scripts and applications to increase efficiency  and consistency throughout review process
  • Maintain detailed tracking records and audit logs
  • Create and maintain documentation, educate and train end users on the use of Relativity and general best practices

  • Expert knowledge of all working phases and components of Relativity.  Relativity Certified Administrator (RCA) is preferred
  • Degree in Computer Science, Machine Learning, Information Retrieval or related field, or equivalent experience
  • 2+ years’ experience with MySQL, or SQL Oracle Database development
  • Firm understanding of the EDRM and thorough knowledge of all phases of discovery.  General understanding of the Federal Rules of Civil Procedure (FRCP) a plus
  • Three years of relevant experience in an eDiscovery vendor or law firm environment (including but not limited to Early Case Assessment, Analytics and Predictive Coding, Downstream Review and Production) and Investigative workflows
  • Experience using various software tools such as Relativity (kCura), Nuix, Clearwell (Symantec/Veritas), Axcelerate (Recommind), Viewpoint (Xerox), Xera (iCONNECT), Equivio (Microsoft), Brainspace (Brainspace), PSS Atlas (IBM), eCapture/Allegro/Eclipse (iPro), LAW Prediscovery and ECA (LexisNexis), EnCase eDiscovery/eDiscovery Review (Guidance), Extero, Autonomy (HP), Kazeon (EMC), etc. Experience with all listed tools not a requirement, but broad base of experience across various tools is desired
  • Exceptional organizational skills and ability to manage multiple projects simultaneously
  • Ability to self-manage, delegating tasks as necessary
  • In-depth knowledge of analysis methods and techniques for management of projects containing ESI
  • Ability to work well in a team environment as well as independently Proven ability to handle projects under pressure and within a tight deadline
  • Strong analytical and communication (verbal and written) skills
  • Impeccable attention to detail.  Superior focus on quality-control and ensuring accuracy of work-product
  • Excellent problem solving ability - must be able to handle high-level issues and have a good understanding of utilization of internal resources to determine most appropriate course of action
  • Ability to maintain a high performance level for repetitive tasks
  • Flexibility to work on call off hours/weekends during critical project phases if necessary
  • High level of proficiency with MS Office applications



3 February 2019
Location: Singapore Singapore
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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