Provide analytical support for individual customers across Super Affluent, Affluent, Emerging Affluent and Mass Market segments as well as non-Resident Indians to assess customer potential, understand and anticipate customer need
Provide analytical support to understand profitability drivers, pricing constructs and product bundling benefits
Identify Revenue drivers and growth opportunities for the business across segments and conceptualize and develop analytical solutions to make a positive impact to business P&L
Contribute to building a Customer Level One-Citi strategy in the Bank and streamline ongoing marketing campaigns and reports
Own the P&L commitment from these actions. Constantly engage with the business partners to ensure optimal program execution and track actual results against projections
Interact with business partners to understand the business need, and ensure timely and high quality delivery
Identify process improvement opportunities, while ensuring that data access and distribution is secure and compliant with existing organizational guidelines
Be an effective member of the Decision Management team and work closely with peers within and outside the Decision Management team on assignments spanning multiple functional units
Ensure effective and timely communication of progress and escalation of issues to senior management
Strong track record of analytical solution delivery in the BFSI space
Strong Analytical Thinking skills with ability to conceptualize analytical framework to address the business problem
Strong Oral and written communication skills
Strong Team player
Ability to co-ordinate with multiple technical and business teams
Strong technical background with in-depth understanding of databases, data manipulation tools (SQL/SAS) and statistical techniques
Exposure to data warehouse technologies a plus
Masters in a quantitative discipline from a reputed institute
1 June 2019
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.
Only direct applications will be considered.
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