Business Administration Manager Asia Consumer Operations

Citibank - More jobs by this advertiser
Business Administration Manager Asia Consumer Operations-18053952

The role is part of the Asia Consumer Operations head business office and specific responsibilities include:

  • Work closely with the Asia Consumer Operations Head to plan, organize and manage all aspects of the day to day functioning of that role
  • Facilitate, organize material and, where necessary, attend and minute key meetings and track follow ups to completion.
  • Work along with the functional leads on key deliverables towards achieving the strategy and road map for consumer operations
  • Identify and track impact of initiatives on key drivers. Help prioritize and facilitate execution.
  • Program Management – Lead common initiatives across consumer operations functions
  • Facilitate budgets for common asks – investments and technology
  • Analyze and interprets data, use analytics to share opportunities and progress with senior leaders
  • Improve engagement and communication - Help to ensure the regional strategy of the business is effectively disseminated and embedded throughout the regional Operations organization.
  • Facilitate effective forums for sharing customer experiences and ideas for significantly improving the experience.

  • Bachelors degree
  • At least 5-7 years experience in financial services industry
  • Experience in improvement and reengineering of customer facing processes
  • Track record of on-time execution of deliverables and overall adherence to business requirements
  • Analytical skills to understand and explain in clear terms complex issues
  • Organization skills and Attention to detail
  • Effective communication, high energy and ability to work in cross functional teams

8 February 2019
Location: Singapore Singapore
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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