Business Administration Manager Asia Consumer Operations

Citibank - More jobs by this advertiser
Business Administration Manager Asia Consumer Operations-18053952
Description
 

The role is part of the Asia Consumer Operations head business office and specific responsibilities include:

  • Work closely with the Asia Consumer Operations Head to plan, organize and manage all aspects of the day to day functioning of that role
  • Facilitate, organize material and, where necessary, attend and minute key meetings and track follow ups to completion.
  • Work along with the functional leads on key deliverables towards achieving the strategy and road map for consumer operations
  • Identify and track impact of initiatives on key drivers. Help prioritize and facilitate execution.
  • Program Management – Lead common initiatives across consumer operations functions
  • Facilitate budgets for common asks – investments and technology
  • Analyze and interprets data, use analytics to share opportunities and progress with senior leaders
  • Improve engagement and communication - Help to ensure the regional strategy of the business is effectively disseminated and embedded throughout the regional Operations organization.
  • Facilitate effective forums for sharing customer experiences and ideas for significantly improving the experience.

Qualifications
 
  • Bachelors degree
  • At least 5-7 years experience in financial services industry
  • Experience in improvement and reengineering of customer facing processes
  • Track record of on-time execution of deliverables and overall adherence to business requirements
  • Analytical skills to understand and explain in clear terms complex issues
  • Organization skills and Attention to detail
  • Effective communication, high energy and ability to work in cross functional teams
  



8 February 2019
Location: Singapore Singapore
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.


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