QR18666 - Senior Business Improvement Analyst (Special Projects)| Hamad International Airport | Doha

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Hamad International Airport

Hamad International Airport (HIA) is the hub for the rapidly expanding international Qatar Airways network. Open 24/7 and located just five km from Doha's city centre, the airport is used by more than 35 regional and international airlines. It is also home to the world’s only terminal dedicated to Qatar Airways First and Business Class passengers.

About Your Job:

As a Senior Business Improvement Analyst you are responsible to initiate, justify, plan, organise, coordinate, implement and commission airport improvement projects to ensure that HIA achieve its targets in both level of services and OTP.

About You:

Operational :

  • Implement organizational and operational process changes or recommend new, as required. 
  • Liaise with all operational partners ( Qatar Airways, QAS, MOI, Customs, QCAA ) ensuring the safe, punctual and economic operations of all company flights.
  • Create and communicate with key stakeholder's day-to-day decisions, priorities and relevant project information.
  • Lead the business process redesign and documentation as needed for the new initiative or change managements.
  • Participate in weekly department meeting ensuring good communication with management on performance of general operations, identify problem areas and provide recommendations.
  • Produce weekly and monthly statistics and reports to be distributed to Senior Management team.
  • Develop and Facilitate the workshops to understand Operational process and make recommendation to improve processes.
  • Commissioning projects in coordination with other departments.
Experience & Qualifications:

Qualifications :


  • Bachelor’s Degree or equivalent.
  • minimum 5 years of job-related experience required.
  • Thorough knowledge of airport / airline operational methods, procedures and planning requirements.
  • Airport operations and management related experience.
  • knowledge in IATA, ICAO, ACI Regulations.
  • Sharepoint Experience.


Note: you will be required to attach the following:
1. Resume / CV
2. Recent Passport Sized Photo - with Blue Background
3. Copy of Highest Educational Certificate

16 February 2019
Location: Qatar Doha
Work type:
Full time
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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