Job Purpose:

• Focal person between technology and business users in prioritizing and affirming user requirements
• Deliver projects/enhancement/business continuity activities end-to-end
• Engage with local consumer business and technology teams that are located regionally to ensure smooth and successful implementation/deployment of projects/enhancements/business continuity activities

Key Responsibilities:

• Timely tracking, monitoring and delivery of projects
• Collaborate with regional tech teams to deliver business user requirements
• Create implementation plan and track accordingly
• Support continuity of business activities
• Provide regular updates to stakeholders to ensure awareness and oversight

The Talent that we are looking to join our team should possess the following capabilities and experiences:

Required:

• Business analysis; in banking industry is an advantage
• Project management and delivery

Knowledge/Experience/Attitude:

• Critical thinking
• Excellent communications skills
• Ability to appreciate business user requirements
• End-to-end delivery of projects/enhancements/continuity of business activities
• Ability to prioritize urgent and critical tasks
• Ability to differentiate between "must-have" and "good-to-have"
• To cultivate overall understanding of Citi's ecosystems so that he or she will be able to recommend feasible system solutions to business users
• Strong team work ethics
• Strong sense of accountability and ownership of the projects/enhancements/continuity of business activities that are assigned to them
• Must be able to multi-task and willing to perform activities beyond project management and business analysis
• Ability to interact with peers and co-workers of different levels