Technology Business Analyst - AVP

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Technology Business Analyst - AVP-18073432

Overview of Citi:

Citi has had a presence in Ireland since 1965 and was one of the first foreign banks to open an office in Dublin.
Citibank Europe has been Head Quartered in Dublin since January 2016.

Citi employs over 2300 people in Dublin. Due to the variety of the products and businesses in Ireland we can truly offer candidates a world of opportunities and encourage internal mobility and learning and development.

Here, we are fuelled by technology. Technology that processes 380,000 equity orders, 1.6 million capital market trades and $3 trillion in cash and securities every day. Technology that enables us to work across time zones and the cultural, physical and linguistic borders that separate the 160 countries we work in.

Citi Dublin is one of Citi’s Core Software engineering sites, developing scalable solutions to support Citi’s global network.  We are challenged by the most demanding clients in the world to constantly improve and innovate our global financial software solutions. Our systems are nothing without exceptional people to run them – and here, we invest heavily in both. You can be part of one of the strongest IT teams in the industry.


Team/Position Overview:

Trade Treasury Services TTS provides transaction and banking services to Citi’s Institutional Clients, and is truly a global organisation, having a presence in over 100 countries.  TTS is one of the strongest businesses at Citi, delivering consistent quarter-on-quarter profitability and growth. 
The TTS Dublin Technology team offers a unique opportunity to work closely with product, operations and innovation teams globally, to build the next generation of global platforms across a number of business lines and technologies.

WorldLink Technology – Global Business Engineering team is responsible for gathering the Functional Requirements (FRD’s) from corresponding BRD’s spanning across the multiple releases throughout the calendar year.  The WorldLink product is Citi’s primary cross currency payments capability allowing clients to efficiently make payments from their primary currency to beneficiaries in over 135 currencies.  With payments being made to over 190 countries, the WorldLink suite of applications deals in numerous payment formats (ISO, SWIFT, SEPA etc) and caters for country specific regulations across a wide variety of products (Wires, Cheques, ACH, Cash etc).  This provides a successful candidate with the capability to become an SME on multiple flows, products and formats.


The Global Business Engineering Team is responsible for:

  • Working with our partners to complete clear and concise requirements within the proposed timelines
  • Provide walkthroughs of FRD’s to our stakeholders
  • Provide genuine value to the Business during BRD reviews
  • Provide factual value add to the Testing teams during Test Case reviews
  • Collaborate with our stakeholders during design sessions

The team by definition is Global with its presence ranging from Pune (India), Buffalo/Jersey (US) and Dublin (IR).  The roles in Dublin are new and we’re looking for the site to add value to the product to coincide with our existing US and India sites.

Key Responsibilities:

  • Responsible for working with various business units to analyse and define requirements to develop the service/product that meets the strategic needs of the Business
  • Collaborate and define solutions for each project including documenting the functional design and Use Case diagrams.
  • Document the Functional Requirement Document (and other related documents) per TTS standards
  • Own the Solution during the SDLC ensuring a successful release into Production within the agreed timescales.
  • Review test scenarios, triage defects and provide solutions
  • Support Development, SIT, UAT and Implementation teams in all stages of SDLC



Experience and Skills:

  • Extensive  years of relevant work experience
  • Background in accounting, finance and payments industry
  • Demonstrated evidence of analysing and documenting complex business processes and system flows; experience writing requirements specifications for Information Systems within the payments environment
  • Working knowledge on Transaction/Payment processing and the payment industry
  • Working knowledge of SWIFT, ISO 20022, low-value and high-value such as ACH, Wires, Checks, SEPA etc (preferably in-depth knowledge of implementing solutions that process these types of payments)
  • End to end experience of the project lifecycle.
  • Strong analytical skills with excellent problem solving abilities.
  • Demonstrated ability to work with multiple layers of complexity.
  • Proven ability to identify and resolve data inconsistencies and be able to present information and analysis clearly and concisely.
  • Experience driving small to medium sized cross functional projects.
  • Proven ability to build relationships and influence others
  • Very strong written and oral communication skills
  • Maintains composure in the face of highly ambiguous environments and constant change
  • Bachelor’s Degree or Equivalent

What we Offer:

  • Build Knowledge of Payment Processing ranging from:
  • Payment Formats – SWIFT, ISO & Customer/Partner Specific Formats
  • Product Flows – Cheques, Cash, Wires, ACH, SEPA
  • Payment Processing – Validations, FX Deals, Credit Checking, Sanctions, Statements, Warehousing, Pricing, Reports etc
  • Exposure to Senior Management
  • Enhance your communication to across all levels of the organization
  • Learn about industry and regulatory initiatives in the Payment Processing

As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

  • Competitive paid annual leave
  • A non-contributory pension scheme with strong employer contributions
  • Life assurance cover
  • Citi fully covers medical insurance for all employees with generous day to day benefits as well as hospital cover
  • Citi also supports a further education policy
  • Wellness program - on site Occupational Health Centre plus a series of informative talks on topical health related subjects
  • Tax Saver and Bike to Work Schemes
  • Opportunity to work in a flexible environment where the business can support

At Citi, we pride ourselves on our ability to offer employees a number of lifestyle benefits including an on-site restaurant, coffee dock and shop, a subsidised gym and subsidised social clubs and societies.

Citi boasts a large diversity framework and network which encourages inclusion in the workforce as well as participation in a wide variety of initiatives and events. We also pride ourselves on our engagement with the local community from a Corporate Social Responsibility perspective.

Citi offers employees a competitive benefits package as well as extra additional perks such as corporate discounts and memberships.


Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.


Valuing Diversity:



Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer


24 March 2019
Location: Ireland Dublin
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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