IPB US Bilingual Transaction Processing Associate

Citibank - More jobs by this advertiser
IPB US Bilingual Transaction Processing Associate-18073320
Description
 About CitiCiti, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.  Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.  Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. About the RoleThe responsibility of the Transaction Processing Associate is to ensure completion of client transactions in a timely and efficient manner, increase client satisfaction by providing high quality service, and support the Quality initiative by reducing transaction defects and cycle time and delivering on our promise to our clients within the unit and across the business. The responsibility of the Transaction Processing Associate is to ensure completion of client transactions in a timely and efficient manner, increase client satisfaction by providing high quality service, and support the Quality initiative by reducing transaction defects and cycle time and delivering on our promise to our clients within the unit and across the business.  The Transaction Processing Associate  areas of performance include  Wire, TEFRA, Non-Financials/Account Maintenance, Corporate Billing, GER, Third Party Collaterals, Financials, Check 21 Banco de Chile, and CIFS Settlement. Each associate is responsible for having knowledge of performing more than one function within their assigned area.  The Transaction Processing Associate is responsible for processing work in a timely, efficient manner, according to the Business’ regulations and to the external and internal SLA’s.  The Transaction Processing Associate is also responsible for tracking their individual MIS and case assignment. The Transaction Processing Associate should have knowledge and is responsible for processing according to departmental procedures and policies of the business. If any clarification is needed with these procedures and/or policies, it is the responsibility of the processor to analyze and investigate any discrepancies before escalating to management.     
Qualifications
 
  • Banking or wires processing experience preferred.
  • Analytical skills (Assessment/ Decision Making/ Problem Solving).
  • Flexibility/ Orientation to Change. Interpersonal skills.
  • Communication Skills. Quality Orientation/ Attention to Detail. Team-oriented/ Team player.
  • High School Diploma or equivalent required.
  • Bilingual English Spanish preferred.
  • Candidate must have 2-5 years previous operations, teller, customer service or banking experience. 
  • Analytical skills (Assessment/ Decision Making/ Problem Solving).
  • Flexibility/ Orientation to Change. Interpersonal skills.
  • Communication Skills. Quality Orientation / Attention to Detail. Team-oriented/ Team player.
  • Positive attitude, strong analytical skills. Customer oriented. Ability to balance multiple priorities.
  • Proficient Excel, Power-point, Outlook
   EEO Statement: Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity  Pay Transparency: Citi won’t discriminate against anyone for discussing pay, but those with access to pay data in their work can’t disclose it unless responding to complaints/investigations or legal requirements.



11 February 2019
Location: United States Flevoland Tampa
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.


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