IPB Case Support Manager CSM

Citibank - More jobs by this advertiser
IPB Case Support Manager CSM-18062505

Job Description:

  • Technical knowledge in HNW medical and financial underwriting
  • Liaise and negotiate with insurer(s) and partner(s) on underwriting requirements and fulfillment
  • Ability to coordinate appointments between clients, bankers, specialists, clinics, hotels and other supporting partners
  • Perform sales quality and documentation checks/supervisions
  • Handle submissions and issuances of insurance applications and provide administrative support and services pre- and post- policy issuances
  • Handle insurance documentations, administration and processes including, but not limited to, claims, policy changes
  • Ensure smooth coordination with insurance providers and internal teams (e.g. learning academy) as well as logistic arrangements for insurance-related trainings and events
  • Perform MIS on data such as Leads, Submission and Issuance, etc. (knowledge in MS Access, Excel and PowerPoint required)
  • Support Product Managers to drive product launch and increase product penetration, such as: Training coordination
  • Filing of necessary team documentations for future audit purposes
  • Manage all activities to ensure that they are compliant with Local regulations, policies and procedures
  • Any other business as required by the department


Role Requirements:

  • Minimum Diploma Holder, preferably with insurance knowledge
  • Excellent in MS office applications, in particular MS Excel and MS PowerPoint
  • Excellent people and project management skills and ability to independently deal with people from all levels in complex and challenging situations

11 February 2019
Location: Singapore Singapore
Work type:
Full time
Banking and Financial Services
Project Management
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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