GCG Hub Operations Analyst

Citibank - More jobs by this advertiser
GCG Hub Operations Analyst-18067151

Job Purpose:

  • The Hub Operations Analyst delivers excellence in operations support to Retail Bank.The team of Operations Analysts works to ensure Citibank’s good customer data hygiene and provide operational support to enable front-liners to maximize their productivity.

Key Responsibilities include:

Hub Operations:

Operations functions include but not limited to:

  • Perform updates, reviews and cleansing of data entries
  • Support deal rectifications, STP Lodgments, maintenance of KYC, passport details update, etc.
  • Maintenance of investment transactions approved listing
  • Process and review W8/W9 forms, Secured Form, STP Phone, AIR, SPF (new and renewal) etc.
  • Reviewing On Demand Report
  • Manage and ensure adherence to customer ROE – OWSP Brokerage accounts/Exit country
  • Support the effective implementation of processes to bring about efficiency and improvements
  • Support efforts that result in remarkable customer experience

Global Sanction Screening:

  • Perform screening, review and disposition of potential matches from CitiScreening.
  • Identify and escalate relationships to prevent transactions which may pose sanction or AML risks.
  • Daily reporting and escalation to ensure review of potential matches are done within the timeframe.

Compliance and Controls:

  • Performs regular self-assessment on compliance and ensures proper documentation and to be ready for audit at all times
  • Complies with Citibank policies and procedures to ensure safeguard of Citibank's and customers’ assets




Knowledge/Experience/Technical skills:

  • Tertiary education
  • At least 3 year experience in banking industry, preferably in a banking operations unit
  • Knowledge of banking products and services as well as exposure to investment products and processes would be an advantage
  • Strong team player
  • Meticulous and organized

Personal Skills:

  • Good communication and interpersonal skills
  • Keen and fast learner
  • High integrity



21 February 2019
Location: Singapore Singapore
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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