GF Regional Senior Risk Officer MD

Citibank - More jobs by this advertiser
GF Regional Senior Risk Officer MD-18074448

Asia Consumer Risk Management, Independent Risk:

  • The Asia Consumer Risk management team under Independent Risk is responsible for the quality of the consumer credit portfolios for Asia Consumer. The team supervises 18 countries across a 11-hour time zone (+3 hours and 8 hours from HK/SG) which comprises of 14MM customers, ENR of approx. $70Bn from 90+ portfolios with multiple product lines including credit cards, mortgages, secured and unsecured instalment loans or revolving lines, margin lending facilities. Cost of Credit responsible amounts to $2Bn. The portfolios generate revenue of $3.7Bn and Expense of $1.7Bn

As per the Global Credit Policies and Fraud Risk Policies (GCCFRP), this unit, headed by the Group Risk Director (GRD) has the following responsibilities:

  • Participate with Global Consumer line management in planning business strategies 
  • Monitor the credit risk performance of products/portfolios. Conduct periodic reviews of asset businesses and provide an ongoing assessment of credit risks in the portfolio and product strategies
  • Approve new product launches, credit tests and risk concentrations as part of the annual business plan and Product Approval process (or any amendments thereto) 
  • Work with Global Consumer Risk Management to establish, update and monitor GCCFRP
  • Appoint, and recommend for appointment and elevation Senior Credit Officers in their businesses. Establish their approval authority and limits and review their performance and compensation jointly with their Business Heads and the Global Consumer CRO
  • Work with the Global Consumer Risk Management to provide oversight on credit and fraud related training
  • Manage development of models, scores, and systems for automated decision-making. Approve their use and establish policies, cutoffs and approval/renewal criteria for these systems
  • In recent years, under Heightened Standards, GRD and the team is also responsible for the implementation of various corporate wide policies in compliance with Heightened Standards and supervise the business delivery of various large scale corporate initiatives such as the CCAR/DFAST, RRTS/Optima Retail, and the roll-out of the new Model Risk Management Framework

Key Accountabilities:


A Managing Director role, the incumbent can have three broad responsibilities:

  • Supervises a set of countries in the Asian and European countries, carries a SCO Level 2 authority and acts as a GRD designee to review and approve GCCFRP exceptions
  • Provides oversight, and at times where required, supervises execution of key credit processes by all the Asian and European countries, such as the implementation of Model Risk Management Framework, and in such capacity, participates as the Independent Risk lead in relevant within region or global committees, working groups or governance bodies
  • Acts as the primary Independent Risk interface to regional product groups, participates as a member in their regional management team and leads implementation of key regional product introduction/enhancement

Detail responsibilities as follows:

  • Implement credit and risk assessment policies and practices for the Region as per GCCFRP and meet the Heightened Standards as set by the regulators, while simultaneously provide thought leadership and proactive risk management direction to Country Risk Managers and Regional Product Directors and their organization, as well as other senior functional leaders
  • For the countries under supervision, with a higher delegated credit authority, collaborate with the Country Risk Managers and Regional/Corporate Risk Managers in the assessment of business risks and the building of organizational strength, e.g.:
  • Review and assess the appropriateness of business strategies and risk appetite framework in accordance with corporate goals and local operating environment and regulatory situation
  • Ensure business actions are taken in line with agreed business strategies and risk appetite framework
  • Exercise the senior credit authority (as Level 2 SCO and/or GRD designee) in reviewing and deciding credit transactions
  • Evaluate portfolio performance and assess/guide countries to develop/implement appropriate actions/strategies to improve credit quality
  • Assess forecasting and management of credit costs
  • Ensure countries supervised are in full compliance with corporate/local policies and regulations
  • Evaluate adequacy of technology support and training needs
  • As a senior credit professional, support the development of Hi-potentials and act as mentors; collectively contribute to the bench building effort for the region
  • Share best practices and success transfer across the Region/Globe
  • Act as subject matter expert in conducting product and consumer credit risk management training courses
  • Act as the Regional Risk Expert for the product and work with the Regional product teams to drive growth and new initiatives, or design and implement remediation plan where required
  • Act as the Regional Risk Expert to whom Country Business Managers, other regional/country functional heads can partner with for matters in relation to consumer credit risk management
  • Act as the Regional Risk Expert whom Global Consumer Risk Management and the Asia Consumer business can rely on to supervise implementation and execution of corporate wide processes and policies. At present, these include:
    • Basel related risk capital processes
    • Model risk management and governance
    • Sales incentive
    • Working groups on credit processes, including credit initiation, appraisal, collection, DPC, collateral management
    • Customer interface processes such as Remarkable Customer Experience
    • large scale upgrade of technology platform such as CI/CDE
    • Various control forum such as Regional Control Matrix, TCF, QAF
    • Various corporate/sector level policy revision/implementation work group
  • The sphere of influence of the incumbent is large
    • On the business side, the incumbent interacts with Regional Product Heads and their organization as well as the Consumer Business Heads (CBMs) and their organization
    • The whole in-business risk team, from the Country Risk Managers to at least CBM 3-4 downs
    • Within functions, various risk management units, from peers of GRD to 1-2 downs.
    • Same for other Global Functions


Domain Expertise:

  • A minimum of fifteen years of senior risk management and credit policy and portfolio management experience in consumer financial services and with a minimum of ten years spent in credit cards and/or unsecured loan products. The ideal experience will include a combination of positions in risk management and credit operations
  • Thorough knowledge and understanding of statistical portfolio analysis, credit scoring, consumer credit evaluation and decision support systems, including the management and application of credit bureau, as well as the ability to design, operate and manage a variety of systems deployed throughout the credit card product cycle
  • Multiple country experience as Country Risk Manager. Hands on line management experience in managing portfolios, and in particular cards, through periods of rapid growth and credit stress
  • Appreciation of diverse regulatory, legal and infrastructural environment and can act as a change catalyst for the betterment of the business as well as the industry
  • Demonstrate ability or potential to be a Level 2 SCO and Scoring Specialist

Key Competence and Leadership Qualities:

  • Ability to develop effective and credible working relationships, influence a wide range of stakeholders and bring diverse views to consensus and action steps. Ability to inspire trust. Incumbent interacts with regulators often
  • Demonstrate strong leadership and ability to act as the driving force behind change and continuous improvement
  • Strong presence, presentation skills and decisiveness. A performance-oriented, resourceful and competitive individual. Possesses experience in assessing risk over and above regular transactions but also in acquisition, formation of joint ventures, strategic alliances and the development of new product/services
  • Superior analytical and conceptual skills coupled with a strong bottom-line orientation
  • A strong mentor and coach – one with the ability to rally followers and strengthen the overall risk management organization

10 August 2019
Location: Singapore Singapore
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

Bookmark and Share
  • Previous Next

This website uses cookies

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.
I agree
Read more