Key Responsibilities:

• Manage the test portfolio or lead the test for strategic AML Programs for Regional and Country hub as well as to ensure realignment to the country hubs in accordance to GATE process and procedure
• Enhanced focus, accountability and standardization for Automation initiatives across APAC regions
• Drive automation activities by working with different partners to identify different opportunities in projects and non-project items
• Interface with multiple teams (internal customers, supported business sectors, as well as with the IT organization) in support of the UAT processes
• Manage the process to ensure the overall integrity of the testing strategy
• Manage the process of design, development and implementation of the test plan
• Manage the process of development of test scripts, test conditions, input test data, and expected results for user acceptance tests
• Manage and develop, update, and maintain testing standards and procedures
• Manage the process of test scripts execution for regional Hub and Country Hubs and compilation of all test outcomes in an organized manner
• Manage the process of problems and issues reporting in accordance with the project's problem and issue management plans
• Manage the process for advising and escalating on any prolonged or major issues identified
• Manage the process of fixes validation and where feedback to application team is provided where necessary
• Inform the Project Manager of any issues that may affect the schedule, budget, or quality of the product or the testing process
• Communicate with Test Leads from other regions to ensure the systems behave in the same manner across regions where required, and for best practice sharing
• Manage the process of Monitoring and escalation of lack of transactions in alert identified by Hub (Missing transactions process)
• Manage the process to ensure that adequate documentation for approvals and decisions have been capture, logged, stored and provided to Project Manager
• Manage the process to ensure that all tasks performed by Regional Testers are completed on a timely basis
• Stays informed on and communicate recommendations for new policies and procedures
• Manage the process to ensure that all test team members adhere to UAT procedures
• Manage the process to develop and maintain appropriate UAT procedures and SLA that are compliant with federal, state and corporate guidelines
• Work closely with Global UAT manager/cross regional and functional teams on UAT approach and strategy using global standards, policies, procedures and tools
• Operating within agreed business SLAs and confidentiality standards
• Building and applying knowledge of money laundering processes and testing excellence
• Assisting in the development and implementation of improvement plans with quality assurance personnel
• Ensuring support for the business in matters relating to Audit
• Line management for Test Leads/Coordinators, including performance management, coaching and supporting hiring and training
• Efficient planning and managing UAT resources (people, test environments)
• Collect costs of projects/tests in which UAT team participates

Knowledge/Experience:

• Minimum 6 years of relevant industry & work experience with 2-3 years in managerial capacity. SDLC knowledge/experience is must
• AML/Compliance knowledge is must and MANTAS product knowledge is preferable. Candidate with Citibank experience is preferable
• At least 4-5 years’ experience in project team management/process management for big projects
• At least 4-5 years’ experience in direct team management
• 1 - 2 years’ working experience in project or project portfolio management
• 3-4 years of experience in working in Technology area, very good knowledge of following IT processes: SDLC, Change Management; release Management, Project Management, Vendor Management
• 4-5 years’ experience in testing software applications including data flows testing and testing
• At least 3 years’ experience in financial institutions and knowledge of banking products
• At least 5 years of professional experience in communication with Senior Management

Qualifications:

• Degree/Master’s degree -preferred majors in banking/finance, mathematics, statistics, informatics or relevant professional experience
• Excellent ability to communicate in English
• Knowledge of testing and automation tools (HPQC/UFT) and familiarity with Systems development life cycle (SDLC) and defect resolution processes
• ISTQB Certificate (Foundation level) is a plus
• ISTQB Certificate (Advanced level) is a plus
• PMI certificate is a plus
• ITIL certificate is a plus

Skills:

• Knowledge of AML related application and related AML processes
• Very good knowledge of applications supporting testing process: HPQC, Jira, Bugzilla, QTP, others
• 2-3 years in programming using VBA scripting, SAS/4GL, UTF, Selenium or other programs
• 2-3 years of working knowledge of relationship databases, SQL, Oracle
• Practical knowledge of DWH and Business Intelligence solutions
• Basic knowledge and experience in building and testing OLAP cubes

Competencies:

• Demonstrate effective communication
• Demonstrate the ability to communicate effectively to different audiences
• Excellent written and verbal communication skills
• Must have the ability to work and supervise a team environment
• Ability to communicate, educate and support a large user base
• Adapts and works well with diverse individuals
• Ability to maintain lasting business relationships
• Motivates others to achieve performance goals
• Ability to embrace change
• Strong analytical and organizational skills
• Good planning skills

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