MYS CTSM KL User Acceptance Testing Regional SME Lead

Citibank - More jobs by this advertiser
MYS CTSM KL User Acceptance Testing Regional SME Lead-18078884

Key Responsibilities:

  • Manage the test portfolio or lead the test for strategic AML Programs
  • Interface with multiple teams (internal customers, supported business sectors, as well as with the IT organization) in support of the UAT processes
  • Manage the process to ensure the overall integrity of the testing strategy
  • Manage the process of design, development and implementation of the test plan
  • Manage the process of development of test scripts, test conditions, input test data, and expected results for user acceptance tests.
  • Manage and develop, update, and maintain testing standards and procedures
  • Manage the process of test scripts execution for regional Hub and Virtual Hubs and compilation of all test outcomes in an organized manner
  • Manage the process of problems and issues reporting in accordance with the project's problem and issue management plans
  • Manage the process for advising and escalating on any prolonged or major issues identified
  • Manage the process of fixes validation and where feedback to application team is provided where necessary
  • Inform the Project Manager of any issues that may affect the schedule, budget, or quality of the product or the testing process
  • Communicate with Test Leads from other regions to ensure the systems behave in the same manner across regions where required, and for best practice sharing
  • Manage the process of Monitoring and escalation of lack of transactions in alert identified by Hub (Missing transactions process)
  • Manage the process to ensure that adequate documentation for approvals and decisions have been capture, logged, stored and provided to Project Manager
  • Manage the process to ensure that all tasks performed by Regional Testers are completed on a timely basis
  • Stays informed on and communicate recommendations for new policies and procedures
  • Manage the process to ensure that all test team members adhere to UAT procedures
  • Manage the process to develop and maintain appropriate UAT procedures and SLA that are compliant with federal, state and corporate guidelines
  • Work closely with Global UAT manager/cross regional and functional teams on UAT approach and strategy
  • Using global standards, policies, procedures and tools
  • Operating within agreed business SLAs and confidentiality standards
  • Building and applying knowledge of money laundering processes and testing excellence
  • Assisting in the development and implementation of improvement plans with quality assurance personnel
  • Ensuring support for the business in matters relating to Audit
  • Line management for Test Leads/Coordinators, including performance management, coaching and supporting hiring and training
  • Efficient planning and managing UAT resources (people, test environments)
  • Collect costs of projects/tests in which UAT team participates


  • Minimum 6 years of relevant industry & work experience with 2-3 years in managerial capacity. SDLC knowledge/experience is must AML/Compliance knowledge is must and MANTAS product knowledge is preferable. Candidate with Citibank experience is preferable
  • At least 4-5 years’ experience in project team management/process management for big scale projects
  • At least 4-5 years’ experience in direct team management
  • 1 - 2 years’ working experience in project or project portfolio management
  • 3-4 years of experience in working in Technology area, very good knowledge of following IT processes: SDLC, Change Management; release Management, Project Management, Vendor Management
  • 4-5 years’ experience in testing software applications including data flows testing and testing
  • At least 3 years’ experience in financial institutions and knowledge of banking products
  • At least 5 years of professional experience in communication with Senior Management



  • Degree/Master’s degree -preferred majors in banking/finance, mathematics, statistics, informatics or relevant professional experience
  • Excellent ability to communicate in English
  • Knowledge of testing and automation tools (HPQC/UFT) and familiarity with Systems development life cycle (SDLC) and defect resolution processes
  • ISTQB Certificate (Foundation level) is a plus
  • ISTQB Certificate (Advanced level) is a plus
  • PMI certificate is a plus
  • ITIL certificate is a plus


  • Knowledge of AML related application and related AML processes
  • Very good knowledge of applications supporting testing process i.e HPQC, Jira, Bugzilla, QTP, others
  • 2-3 years in programming using VBA scripting, SAS/4GL, UTF, Selenium or other programs
  • 2-3 years of working knowledge of relationship data bases, SQL, Oracle


  • Demonstrate effective communication
  • Demonstrate the ability to communicate effectively to different audiences
  • Excellent written and verbal communication skills
  • Must have the ability to work and supervise a team environment
  • Ability to communicate, educate and support a large user base
  • Adapts and works well with diverse individuals
  • Ability to maintain lasting business relationships
  • Motivates others to achieve performance goals
  • Ability to embrace change
  • Strong analytical and organizational skills
  • Good planning skills
  • Self-motivated and discipline



19 March 2019
Location: Malaysia Corrientes Kuala Lumpur
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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