Infrastructure Senior Technology Analyst

Citibank - More jobs by this advertiser
Infrastructure Senior Technology Analyst-18074822

Citigroup Technology Infrastructure (CTI), is an organization comprising of Business Operations, Core Infrastructure Services, Product Management, Infrastructure Service Delivery, Infrastructure Planning, Customer Operations, Production Operations, and Risk Management. CTI's products and services enable our Citi workforce along with the majority of the financial solutions that our Citi customers rely on. We provide a critical technical foundation for the firm's operations through the infrastructure that runs business and general user computing services. Core Infrastructure Services (CIS) is responsible for solutioning, deployment and operating (L2/L3) all core infrastructure platforms.   Reporting to the Regional Cloud Operations Team Lead, which is a part of Distributed and Cloud Operations team under CIS, the position is for a  technical lead for Cloud Automation Development and providing technical guidance to users of the cloud services. The cloud automation / orchestration enables users to do self servicing of cloud services. The person will be leading a team technically in the region to provide not only the technical support but guide partners to take forward the strategy in alignment with global.


The role is a technical lead role based in APAC however will be supporting services across the regions.


The role is to provide best in class infrastrucure  services to multiple business sectors including Consumer banking, Corporate & Investment banking, Private banking and also internal to Core infrastructure services group. The role is in line with the organization's tech strategy of adopting Cloud strategy for it's internal applications. The role includes leading a team technically supporting multiple technologies like Automation, CAS workflow enhancement, fixing technical issues during VM provisioning , Vmware, ESX, VRA/VRO and converged infrastructure.


The role has the following principle accountabilities:

  • Work with Service Development to understand the capabilities and functionalities of different services
  • Ensure proper documentation, escalation, tracking, and follow up of all provisioning  related issues
  • Able to handle escalations during critical project timelines
  • Build and run highly scalable and reliable infrastructure
  • Able to coordinate with various stakeholders to fix the technical issues on time to provide timely support to projects
  • Help define service performance goals and metrics, and drive capacity management for required assets
  • Able to provide inputs to service owners to enhance the workflow
  • Communicate service delivery health to service owners and sectors; explain any performance challenges / risks / issues
  • Coordinate with internal and external service providers for all significant issues / challenges / enhancements
  • Excellent technical capabilities in the VMware related products including NSX, VRA/VROPS and other products like Unix, Wintel, Citi Infrastructures like SSO / LDAP
  • Excellent technical understanding of application workflow to provide timely support for various patterns (Web / App / DB, TIBCO)

  • Candidate is good in managing a large scale provisioning environment consisting 300 VMs / month
  • Candidate is having 5 or more of years of experience in managing the full suite of the VMware products ( like VRA, Vrops, Vcenter ),
  • Candidate is able to manage a big migration project from one Data center to another data center,
  • Candidate is able to collaborate with multiple stakeholders from application & infrastructure team
  • Candidate is able to think strategically to deploy next gen technologies to enhance the environment operationally
  • Candidate has good understanding of automation products like Chef / Ansibel
  • Candidate has good working understanding in a large financial institute
  • Candidate is able to convert the business requirements into technical capabilities
  • Candidate has good understanding of Unix / Wintel / LDAP / SSO and other eco system in Infrastructure space

28 December 2018
Location: India Tamil Nadu Chennai
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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