EMEA Trade Algeria Trade Officer

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EMEA Trade Algeria Trade Officer-18077509

Business/Department Objectives: 

  • Team is responsible for providing Trade processing support for Europe, Middle East & African countries

Core Responsibilities: 

  • Team Management/member role
  • Risk and Control
  • Revenue and Cost management
  • Migration and Project management

Day-to-Day Responsibilities: 


Processing standard:

  • Processing and authorizing of day to day transactions as per local operating procedures
  • Delivers as per Service Level Agreement at all times. Ensure service quality is maintained
  • Understand customer requirements
  • Meet required productivity metrics set for the team
  • Ensure tracking, accurate and timely resolutions of issues and exception raised
  • Client inquiries are investigated and responded appropriately
  • Adhering to the latest compliance/Sanctions/FATCA/AML policies and guidelines
  • Sound MS Excel operations and accounting skills
  • Flexible working hours/days, as per country requirements
  • Managing send site expectations via phone call/emails for query resolution/clarifications
  • Decent knowledge of various trade products like: LC/Guarantee issuance/confirmation/payments/supply chain finance/open account trading etc.
  • Should possess Knowledge about the Commodity market

Risk and Control:

  • Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
  • Maintain performance metrics to track defects, productivity
  • Assist unit for audit preparation and necessary actions for clean audit results

Migration and Project Management:

  • Support/ participate in new/ongoing projects/migrations and ensure smooth cut over with minimized risks – internal and external
  • Assist in developing and maintaining training database, training materials, and trackers for the migration
  • Support training for new staffs. Ensure training and parallel run are well planned and executed without impact on delivery
  • Helps in Continuous Review of operating procedures and highlights risks in processes and puts mitigating controls
  • Participate in cross functional projects at unit level

Revenue and Cost Management:

  • Give suggestions or participate in process improvements and cost improvement initiatives

Team Management:

  • Ensure the team provides the best productivity to meet SLA targets
  • Motivate the team towards the business objective
  • Maintain team’s performance metrics to track defects, productivity

Individual Contributor (IC)/Managerial: Team Leader


Key Deliverables: 

  • Ensure the team provides the best productivity to meet SLA targets
  • Processing of day to day transactions as per local operating procedures
  • Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
  • Participates in all process automation deliverables
  • Supports and performs UAT, wherever required

Percentage of Travel: No





  • Bachelor Degree (commerce/science stream preferred) or Master Degree (preferably Finance)


  • Bachelor Degree - 4+ years in Trade Services/Trade Finance
  • Master Degree (preferably Finance) - with 2+ years of experience (Trade Operations/Services)




  • Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment
  • Ability to work as a team with offsite partners
  • Consistent ability to adapt to process changes quickly and accurately
  • Strong attention to detail is required to ensure the data privacy of our client information
  • Working knowledge of UCP, ISBP, URR, Trade Services Products, Trade Finance Products


  • Clear Oral and Written Communication, Good Knowledge in Excel, PowerPoint




  • Previous experience in handling Guarantees is a must


  • CDCS certification


  • Information must be expressed coherently and accurately to key people in a timely manner
  • Confidence, self-motivation and plenty of initiative
  • Strong sense of ownership and accountability for work
  • Ability to build working relationships with stakeholders
  • Good oral and written communication skills
  • Ability to work in team environment
  • Enthusiasm and strong desire to work in operations
  • Working knowledge of URDG, UCP, ISBP, URR
  • Possess end to end product knowledge of various trade related products

28 December 2018
Location: India Marche Mumbai
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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