IPB Digital Insights Lead

Citibank - More jobs by this advertiser
IPB Digital Insights Lead-19003110

The incumbent will:

  • Build next best business strategies and pilot new AI/ML/Big Data applications via initial Proof of Concepts/pilots followed by full roll-out
  • Will leverage customer relationship management, big data analytics, digital initiatives and digital client experience to drive digital transformation
  • Analyze customer’s digital behavior, measure, track digital maturity, promote digital engagement and offerings through data driven analytical insights
  • Champion adoption & usage of digital capabilities across channels through effective digital insights through performance measurement, education and client experience
  • A data first strategy through application using data science methods to everyday problem solving & lead the transformation to razor sharp data driven digital model
  • Leverage the insights to drive digital process transformation and digital client communication
  • Work closely with all business functions viz., sales & service, segment, product, marketing, control and operations teams to drive the progress initiatives under the program
  • Ensure key stakeholders are engaged in understand the requirements, design and delivery through effective collaboration
  • Will partner with regional decision management teams placed as well as our own data teams and any other stakeholders to create bespoke digital client experience framework

The candidate will be required to possess:

  • Prior hands-on experience working with Big Data technologies like R,Python,Pig,Hive,Spark Mahout, Zookeeper etc.
  • Experience working with any of the commercial distributions of Hadoop (Hortonworks, Cloudera, MapR, etc.)
  • Experience in customer relationship management framework to leverage data to drive mobile and internet related client communication and engagement strategies
  • Possess strong communication & presentation skills to manage expectations of senior business stakeholders
  •  Perform in a high-energy fast paced environment with tight deadlines


The ideal Candidate will meet the following requirements:

  • 3+ years of experience in advanced analytics
  • 10+ Years exposure to Financial Services, Consulting, Fintech / Technology with minimum 3 years of analytics experience. Candidate with prior experience in direct business roles will be preferred
  • Capable to do data-storytelling and visualize comprehensive datasets into a story-telling mode, and creating holistic interactive dashboard using Tableau, will be added advantage
  • Strong hands on experience on statistical modeling (such as regression modeling, a/b testing, significance testing etc), knowledge about machine learning (such as predictive modeling, decision trees, classification models, clustering techniques), knowledge about statistical research methods (such as conjoint survey models, segmentation survey methods, etc
  • Experience in digital analytics platform like Adobe Analytics, Google Analytics will be an added advantage
  • Proficiency in social analytical and monitoring tools such as Facebook Insights, Audience Insights, Socialbakers is highly desirable
  • Candidate with experience in digital business process transformation will have an added advantage
  • Candidate having consulting, digital banking, big data analytics, fintech experience will be preferred
  • Experience of working in a truly agile environment, and leading medium to large cross functional teams
  • Strong communication skills to manage expectations of multiple senior business stakeholders
  • Creative, and highly collaborative
  • Positive and pro-active attitude

6 April 2019
Location: Singapore Singapore
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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