Programme Manager - SSP Execution Lead/RBWM Technology

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 Job Description - Programme Manager - SSP Execution Lead/RBWM Technology (0000CK0N)

Job Description 

Programme Manager - SSP Execution Lead/RBWM Technology : 0000CK0N 

Description

 

 

 

This role will carry out some or all of the following activities:

 

• Ensuring strategy is in place across all Service Management Disciplines and individual strategies to form a cohesive practise strategy, to include tools and processes

 

• Provide expertise, specialist knowledge and consultancy to support the development and delivery of the Service Management discipline area's strategic goals and objectives

 

• Responsibility for the current and future operating model for Service Management Process, data inputs/outputs, requirements gathering and running Communities of Practise within specific Disciplines

 

• Reconcile needs of multiple stakeholders from across the Service Management disciplines and GB/GFs, ensuring the architecture of the Service Management platform is fit-for-purpose and delivery of the most appropriate solution

 

• Ensuring governance structure (including Key Controls) is upheld throughout the Service Management Practice and reporting is aligned to global reporting standards

 

• Collaborate with Service Management Disciplines and Service Management Practise resources to promote Service Management best practise and adoption

 

• Lead and develop Service Management Practice Specialists and Analysts

 

• A broad understanding and comprehensive appreciation across Service Management process and principles: This profile also encapsulates the responsibilities of the Discipline Lead where more extensive knowledge of a specific discipline(s) and the relevant processes are required

 

• As a Discipline Lead, the role will adopt the authority of process owner, championing the process/discipline within technology to: Drive its strategy and direction, ensure compliance with any and all related policies, lead continual process improvement and manage process exceptions

 

• Discipline Leads will work collaboratively with GB/GF representatives to improve engagement and drive tangible business-aligned improvements & benefits, and with Technology Service Management Discipline Management to ensure operationally that the process delivers business value

 

 

 

Qualifications

 

 

This role will carry out some or all of the following activities:

• Ensuring strategy is in place across all Service Management Disciplines and individual strategies to form a cohesive practise strategy, to include tools and processes

• Provide expertise, specialist knowledge and consultancy to support the development and delivery of the Service Management discipline area's strategic goals and objectives

• Responsibility for the current and future operating model for Service Management Process, data inputs/outputs, requirements gathering and running Communities of Practise within specific Disciplines

• Reconcile needs of multiple stakeholders from across the Service Management disciplines and GB/GFs, ensuring the architecture of the Service Management platform is fit-for-purpose and delivery of the most appropriate solution

• Ensuring governance structure (including Key Controls) is upheld throughout the Service Management Practice and reporting is aligned to global reporting standards

• Collaborate with Service Management Disciplines and Service Management Practise resources to promote Service Management best practise and adoption

• Lead and develop Service Management Practice Specialists and Analysts

• A broad understanding and comprehensive appreciation across Service Management process and principles: This profile also encapsulates the responsibilities of the Discipline Lead where more extensive knowledge of a specific discipline(s) and the relevant processes are required

• As a Discipline Lead, the role will adopt the authority of process owner, championing the process/discipline within technology to: Drive its strategy and direction, ensure compliance with any and all related policies, lead continual process improvement and manage process exceptions

• Discipline Leads will work collaboratively with GB/GF representatives to improve engagement and drive tangible business-aligned improvements & benefits, and with Technology Service Management Discipline Management to ensure operationally that the process delivers business value

 

 

Job Field

 : Information Technology

Primary Location

 : Asia Pacific-India-Maharashtra-Pune

Schedule

 : Full-time 

Shift

 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 08-Feb-2019, 15:28:16 

Unposting Date

 : 11-Mar-2019, 07:59:00  



10 February 2019
Location: India Maharashtra Pune
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Information Technology
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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