Asst Manager Trade Mid Office

HSBC - More jobs by this advertiser
 Job Description - Asst Manager Trade Mid Office (0000CE9O)

Job Description 

Asst Manager Trade Mid Office : 0000CE9O 



Job Title: Assistant Manager Trade Mid Office


Band GCB 6


Business Rationale for the above IJA request.


1) The Bank Guarantees Team is a centralized processing unit operating from Mumbai.


2) The Team manages Guarantee Issuance (Local and Cross Border)  which also comprises structured transactions for Pan India GB and CMB customers.


3) The above mentioned IJA position is a GCB 6 (Level 2 Approver) role which manages review of Guarantee formats received from customers in accordance with delegated Limits of Authority and taking into account local regulations as well as internal policies. The role has fallen vacant since the incumbent has decided to move out due to person reasons.


4) The job holder interfaces with GTRF BDMs, CGRMs and Overseas Correspondent (Group/Non-Banks) in terms of discussing clauses and follow-up for issuance of the Guarantee. Also for various internal approvals that are required prior to issuance of the Guarantee. 


5) The incumbent is also tasked with observance of AML, and Sanctions related guidelines related as well as other Internal guidelines, besides being conversant with the Indian Regulatory framework (including RBI, FEMA, ACU related guidelines and Tax related implications).


6) The job holder is also responsible for liaison with Concurrent Auditors, providing them with all relevant information and resolving their queries.




Principal Responsibilities:


 Trade is a core product for the Group across various customer segments, including GBM, CMB, and Private Banking. The jobholder is responsible for smooth execution of the day to day activities for the GTRF Operational teams.  The job requires a high degree of understanding in Trade operations in terms of technical knowledge, through understanding of International Chamber of Commerce (ICC) published rules as well as GTRF FIM, Internal Controls and Group Compliance Policy including International sanctions and Financial Crime Risks etc.  In delivering their responsibilities, they are expected to successfully lead a cohesive team which is inspired to meet business imperatives.  This will include monitoring of workflow management tools, facilitating optimal resource planning to ensure delivery of a “superior” customer service in accordance with laid down rules and regulations.




  • Maintain and improve the delivery of “superior” customer service by actively driving operational performance, (meeting SLAs, maximizing, operational efficiency and reducing operational risks). 

  •    Responsibility for resource management and work allocation taking into consideration absenteeism, and utilisation of cross trained resources to ensure GSC/BS is staffed to meet the strategic objectives of the business.

  •    Facilitate adequate and timely cascading of all procedural changes to avoid non-compliance with agreed procedures.  Ensure awareness and adherence to all sanction related controls.

  •    Ensure all transactions are processed within the existing Regulatory and Financial Crime Risk frameworks.   

  • To deliver excellent customer service and provide top quality trade services/solutions to customers.

  • Ensure that the customer is at the heart of everything we do both  personally and as an organisation by driving a customer centric culture

  • Monitor service quality standards and set benchmarks for high performance

  • Monitor operational performance on the basis of key metrics like SLAs, quality, operational losses and basis which we take appropriate action and escalating where appropriate

  • Proactively identify problems and effectively work to resolve them sharing best practice with other TRF teams.

  • Ensure timely and accurate communication of MIS to key stakeholders

  • Lead a highly motivated and skilled team, where skills and knowledge openly shared, which allows operations to meet the business objectives. 

  • Build and maintain good working relationships with Business Development and sales team, operate in an open and transparent way being fully accountable for supporting their business

  • Support other Business initiatives in driving operational change program. 

  • Be aware of issues within teams and resolve or escalate in appropriate and timely manner.

  • Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators

  • Ensure close monitoring of the operational risk and exercise appropriate action to minimize the likelihood of operating risk occurring including risk identification, assessment, mitigation and control, loss identification and reporting 

  • Regular review and improvement of processes and procedures as well as customers with balanced consideration of risk and return . 

  • Ensuring compliance with BIM, FIM, SOX, ICC, rules & relevant guidelines on handling of transactions.  Implementation of Group Compliance Policy as applicable to the role

  • Ensure regular review and critical analysis of operations & systems, to implement or make recommendation in streamlining workflow/procedures. Sharing best practices & work improvement initiatives with other GTRF sites.






Bachelor of Commerce with MBA or CA with 2-3 years of experience in Credit Administration, Banking Operation preferably in Guarantee/Trade.


You’ll achieve more at HSBC.


Diversity Statement, Data Protection and Entity Statement

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.


Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.


The Hongkong and Shanghai Banking Corporation Limited (HSBC) India



Job Field

 : Commercial Banking

Primary Location

 : Asia Pacific-India-Punjab-Chandigarh


 : Full-time 


 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 11-Feb-2019, 02:30:00 

Unposting Date

 : 19-Feb-2019, 02:29:00  

12 February 2019
Location: India Punjab Chandigarh
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

Bookmark and Share
  • Previous Next

This website uses cookies

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.
I agree
Read more