Processing Officer

Citibank - More jobs by this advertiser
Processing Officer-19004043
Description
 

Processing Officer:

  • Support Banking Operations for Consumer Bank covering Account Maintenances, Account, Report and Documentation reviews
  • Receive, Review and verify and process customer requests/instructions through various channels
  • Perform maintenances in customer accounts, report reviews.
  • Ensure proper signature verification is done for customer requests involving CASA and investment accounts
  • Review and process account documentation for Investment Accounts
  • Review reports to ensure audit proper on documentation, Perform control checks on document/instruction
  • Ability to confidently interact with customers to perform effective callbacks for any maintenances
  • Perform daily reconciliation of work items received and processed
  • Liaise with branch staff to clarify, highlight deficiencies and rectify incomplete instruction
  • Key metrics and MIS reporting

Qualifications
 

Education:

  • Bachelor’s/MBA

Experience:

  • 1-3 years experience in banking operation, Operational process management
  • Should have good comprehension skills & be attentive to details
  • Should have good communication skills
  • Should be able to make sound decisions based on information on hand
  • Customer focused
  • Demonstrated strengths across Risk/Controls and Client Excellence

Skills:

  • Knowledge of Microsoft Office Applications (Excel, Word, PowerPoint)
  • Good oral and written communication skills (call outs to customers)
  • Good customer service skills, service oriented
  • Attention to details, high level of accuracy and productivity.
  • Meticulous, with good initiative & independence, communication skills

Professional Attributes:

  • Able to maintain good rapport with peers and supervisors
  • Values attendance and punctuality
  • Strictly observes deadlines and cut-off times

Personal Attributes:

  • Good comprehension skills
  • Has decision-making abilities
  • Values integrity
  • Organized and systematic
  • Hardworking and patient
  



15 March 2019
Location: India Marche Pune
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.


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