Processing Officer

Citibank - More jobs by this advertiser
Processing Officer-19004043

Processing Officer:

  • Support Banking Operations for Consumer Bank covering Account Maintenances, Account, Report and Documentation reviews
  • Receive, Review and verify and process customer requests/instructions through various channels
  • Perform maintenances in customer accounts, report reviews.
  • Ensure proper signature verification is done for customer requests involving CASA and investment accounts
  • Review and process account documentation for Investment Accounts
  • Review reports to ensure audit proper on documentation, Perform control checks on document/instruction
  • Ability to confidently interact with customers to perform effective callbacks for any maintenances
  • Perform daily reconciliation of work items received and processed
  • Liaise with branch staff to clarify, highlight deficiencies and rectify incomplete instruction
  • Key metrics and MIS reporting



  • Bachelor’s/MBA


  • 1-3 years experience in banking operation, Operational process management
  • Should have good comprehension skills & be attentive to details
  • Should have good communication skills
  • Should be able to make sound decisions based on information on hand
  • Customer focused
  • Demonstrated strengths across Risk/Controls and Client Excellence


  • Knowledge of Microsoft Office Applications (Excel, Word, PowerPoint)
  • Good oral and written communication skills (call outs to customers)
  • Good customer service skills, service oriented
  • Attention to details, high level of accuracy and productivity.
  • Meticulous, with good initiative & independence, communication skills

Professional Attributes:

  • Able to maintain good rapport with peers and supervisors
  • Values attendance and punctuality
  • Strictly observes deadlines and cut-off times

Personal Attributes:

  • Good comprehension skills
  • Has decision-making abilities
  • Values integrity
  • Organized and systematic
  • Hardworking and patient

15 March 2019
Location: India Marche Pune
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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