Cross Border Payments – Network Governance & Expansion

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Cross Border Payments – Network Governance & Expansion-19006767

About Citi

Citi has had a presence in Ireland since 1965 and was one of the first foreign banks to open an office here. As the No.1 Corporate and Investment bank in Ireland, Citi led all of the major financing for aviation leasing clients in 2016 in Ireland, which is a global aviation leasing hub. Citibank Europe has been Head Quartered in Dublin since January 2016 and is Citi’s single EU-passported bank, with operations in 21 countries across the EMEA region and is regulated by the European Central Bank with a long-term rating “A” by all three primary Rating Agencies. The businesses covered by Citibank Europe include Markets and Securities Services, Corporate Banking, Trade and Treasury Solutions, Private Banking and Consumer. As of 2016, Citibank Europe has a net income of US$852 million, over 9,000 employees and more than 60% of these working in the Citi Service Centres.

Department Overview

Citi Global Cross Border Payments is a key TTS business, delivered to 10,000+ clients in over 100 countries in 135+ currencies.  Our business delivers FX payments through two key TTS products - WorldLink Payment Services and Cross-Border Funds Transfer – in partnership with Citi Markets (FXLM).  Currently undergoing a 3-year transformation program to re-imagine payments and deliver the next generation of digital payments.  The successful candidate will play an integral role in the completion of this exciting journey.

Team/Position Overview

The Network team is responsible for managing the network in conjunction with the Cross Border Solutions Product team. 
This successful candidate will be required to work independently, with internal teams and also external partners across multiple cross functional families by driving results and process improvements/efficiencies, whilst having the ability to be completely adaptable to changing business requirements and deliverables is essential.  The successful candidate will lead the Network Expansion segment of the team, opening accounts and supporting the building out of the Network.

Key Responsibilities:

• Act as a point of contact for Product, Service and Operations staff across the globe for questions related to the Cross Border Payments Solutions and Network
• Ensuring all daily functions are completed in accurate and timely fashion
• Identify and implement process improvement. 
• Develop and maintain business relationships
• Hands on approach to problem management and daily functions
• Deal appropriately with escalations
• Workflow coordination


Experience and Skills:


• Project management training and experience essential
• Previous banking experience with ecommerce banking knowledge desirable
• Legal knowledge desirable
• Account opening experience desirable
• High aptitude for proactive problem analysis and resolution
• Ability to work in a pressured environment and to meet deadlines
• Uses technology as an enabler
• Excellent organization and administrative skills
• Strong Interpersonal and communication skills

What we Offer 

As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

• Competitive paid annual leave
• A non-contributory pension scheme with strong employer contributions
• Life assurance cover
• Citi fully covers medical insurance for all employees with generous day to day benefits as well as hospital cover
• Citi also supports a further education policy
• Wellness program - on site Occupational Health Centre plus a series of informative talks on topical health related subjects
• Tax Saver and Bike to Work Schemes
• Opportunity to work in a flexible environment where the business can support

At Citi, we pride ourselves on our ability to offer employees a number of lifestyle benefits including an on-site restaurant, coffee dock and shop, a subsidised gym and subsidised social clubs and societies.

Citi boasts a large diversity framework and network which encourages inclusion in the workforce as well as participation in a wide variety of initiatives and events. We also pride ourselves on our engagement with the local community from a Corporate Social Responsibility perspective.

Citi offers employees a competitive benefits package as well as extra additional perks such as corporate discounts and memberships.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity:

Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer


6 April 2019
Location: Ireland Dublin
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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