Indigenous Hospital Liaison Officer

Queensland Health - More jobs by this advertiser

Metro North Hospital and Health Service is the biggest and most diverse Hospital and Health Service in Queensland, delivering the best care by the brightest healthcare professionals.

Two of our five hospitals – Royal Brisbane and Women's Hospital (RBWH) and The Prince Charles Hospital (TPCH) – are tertiary/quaternary referral hospitals, providing state-wide super specialty services, such as heart and lung transplantation and burns treatment. Redcliffe and Caboolture are major secondary hospitals, and Kilcoy is a regional community hospital.

This is your opportunity to join the dedicated team of professionals at Metro North Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role

  • Provide direct follow up, support and liaison with and on behalf of Aboriginal and Torres Strait Islander patients and their families by accessing resources and services within The Prince Charles Hospital.

  • Provide Aboriginal and Torres Strait Islander patients, escort and/or family members with a coordinated service approach to hospital admissions and discharge.

  • Facilitate and maintain liaison and cultural support links with staff to enhance access for Aboriginal and Torres Strait Islander patients and their families when presenting to health services.

  • Provide practical social support services to Aboriginal and Torres Strait Islander patients, escort and their families during their episode of care. This includes an advocacy role and developing linkages with all relevant hospital wards, departments and community services to facilitate admission, discharge planning and referral to follow-up services.

  • Network and liaise between patients, their families, Aboriginal and Torres Strait Islander community organisations, staff of the Metro North Hospital and Health Services; Indigenous Primary Care teams, Health partner organisations (such as GP and Community Controlled sector) and other government sector agencies to promote patient access to appropriate health and social services.

Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community. To allow the panel to confirm that you are eligible to be considered for this Indigenous identified role, the panel may either:

                - Accept your written assertion that you are of Aboriginal and/or Torres Strait Islander descent; or

                - Obtain from you, as part of your formal application, documentary evidence attesting to your Aboriginal and/or Torres Strait Islander decent. Full details and a Statutory Declaration is available here:
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Job ad reference number: PCH305110  Close date: 26 March 2019

Find out about the role in more detail and how to apply in the attached Role Description.

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro North employee you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.

You can find out more about why it's so great to work at Metro North here: ( )


15 March 2019
Location: Australia Queensland Brisbane - North
Work type:
Healthcare and Medical
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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