Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are looking for passionate and driven individuals to join a dynamic team of Head of Digital Products and Proposition who “live and breathe” digital and customer journeys. We want people who know how to lead digital transformation—with hands-on experience delivering digital change across industries (whether large corporates or startups—in Fintech or any other sectors).
Ideally, past work experience with digital companies (e.g., Google, Apple, Uber, Expedia, Fintech startups, etc.)
Malaysia market experience, preferable if includes other Asian or global markets
Experience with User Led Design, prototyping, working in Agile environment
Extensive experience with the range of business development activities including identifying opportunities and developing business cases, defining product or service requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management
Experience in a global or regional roles, working effectively to deliver targets in a large, matrix organisation
Comfortable with technology including ability to translate business and customer needs to IT requirements
Exposure to projects that touch a range of technical platforms (digital, mainframe, server based etc).
Strong thought leadership and creativity to proactively propose new business opportunities and resolve issues
Competent with project planning and reporting
Demonstrates flexibly when addressing shifting or competing priorities
Proven ability to build strong relationships across stakeholder groups
Proven ability to influence large teams with direct leadership authority
Able to share responsibility for key decision making with a team, while accepting responsibility to drive internal decision-making processes.
Ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation. Excellent at navigating differences of opinions. Experience in developing and executing customer facing and staff facing communication
Strong analytical and presentation skills
Energetic, positive attitude and team player
A flexible approach to work and working hours. Willingness to travel (within Malaysia and internationally)
Fluent Mandarin Chinese and English (day to day work language is a mix of English and Mandarin)
Bachelor’s degree or equivalent preferable
You’ll achieve more when you join HSBC.
HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank Malaysia Berhad.