CCB Digitalization Manager

Citibank - More jobs by this advertiser
CCB Digitalization Manager-19008763
  • Implementation of regional and global projects, campaigns and initiatives that push the envelope on Client Centricity, Innovation, Digitalization, and drive business goals
  • Lead efforts to digitalize credit onboarding journeys, and explore external lending solutions and fintech partnership
  • Challenge, streamline, and improve workflows and touch points that belie the client experience, from prospecting, through onboarding, and beyond
  • Leverage data science & AI techniques to identify new business opportunities, improve service models, and improve client engagement.
  • Perform competitor analysis on digital strategies and products & services
  • Explore, engage and build partnerships with Fintechs and other leaders in the digital space to explore collaboration, creation, or integration of new-age innovative ideas
  • Develop and maintain relationships with key internal stakeholders to identify emerging needs and business challenges


Qualifications and requirements

  • Forward compatibility attributes: adaptable, bold, curious, collaborative, determined and empathetic
  • Passion for innovation and client experience
  • Ability to collaborate effectively across diverse groups, functions and organizational levels
  • Self-starter with the ability to define goals and strategies with minimal management oversight
  • Thinks strategically, but stays on top of tactical execution and ensures quality results
  • Possess a proactive and positive attitude
  • Creative problem solver comfortable working in rapidly evolving landscape and projects with a high level of uncertainty.
  • Technologically strong and business savvy
  • Excellent written, verbal communication and presentation skills

Candidates should be:

  • Minimum of 5 years of innovation and product development experience, commercial banking knowledge preferred
  • A Bachelor’s and/or Master’s degree, preferably in computer science, engineering or economics
  • Independent, self-motivated with a natural inclination to intrapreurship
  • Familiar with project management, product management, or stakeholder management
  • Articulate, team-focused individuals comfortable interacting with senior management within the organization and clients alike
  • Able to multi-task and work independently while being a team player in a dynamic and fast-paced environment
  • Analytical, creative with a keen eye for detail and able to think out of the box
  • Candidates with prior experience in a client-facing position and/or a track record of sound client engagement will have an advantage when applying

16 March 2019
Location: Singapore Singapore
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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