CCB Digitalization Manager

Citibank - More jobs by this advertiser
CCB Digitalization Manager-19008763
  • Implementation of regional and global projects, campaigns and initiatives that push the envelope on Client Centricity, Innovation, Digitalization, and drive business goals
  • Lead efforts to digitalize credit onboarding journeys, and explore external lending solutions and fintech partnership
  • Challenge, streamline, and improve workflows and touch points that belie the client experience, from prospecting, through onboarding, and beyond
  • Leverage data science & AI techniques to identify new business opportunities, improve service models, and improve client engagement.
  • Perform competitor analysis on digital strategies and products & services
  • Explore, engage and build partnerships with Fintechs and other leaders in the digital space to explore collaboration, creation, or integration of new-age innovative ideas
  • Develop and maintain relationships with key internal stakeholders to identify emerging needs and business challenges


Qualifications and requirements

  • Forward compatibility attributes: adaptable, bold, curious, collaborative, determined and empathetic
  • Passion for innovation and client experience
  • Ability to collaborate effectively across diverse groups, functions and organizational levels
  • Self-starter with the ability to define goals and strategies with minimal management oversight
  • Thinks strategically, but stays on top of tactical execution and ensures quality results
  • Possess a proactive and positive attitude
  • Creative problem solver comfortable working in rapidly evolving landscape and projects with a high level of uncertainty.
  • Technologically strong and business savvy
  • Excellent written, verbal communication and presentation skills

Candidates should be:

  • Minimum of 5 years of innovation and product development experience, commercial banking knowledge preferred
  • A Bachelor’s and/or Master’s degree, preferably in computer science, engineering or economics
  • Independent, self-motivated with a natural inclination to intrapreurship
  • Familiar with project management, product management, or stakeholder management
  • Articulate, team-focused individuals comfortable interacting with senior management within the organization and clients alike
  • Able to multi-task and work independently while being a team player in a dynamic and fast-paced environment
  • Analytical, creative with a keen eye for detail and able to think out of the box
  • Candidates with prior experience in a client-facing position and/or a track record of sound client engagement will have an advantage when applying

28 April 2019
Location: Singapore Singapore
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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