MYS CTSM KL TTS Regional Implementation Manager Cash VP

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MYS CTSM KL TTS Regional Implementation Manager Cash VP-19010136
Description
 

Key Responsibilities:

  • Manage multiple Cash implementations ranging in complexity from simple to moderate, numbering approximately 40~45 depending on scope and complexity
  • Implement deals with highest level of quality and professionalism in a disciplined manner employing structured implementation methodologies throughout the implementation life cycle, ensuring effective project control and delivery to plan
  • Continuously reduce implementation cycle time, minimize deal slippage & associated revenue conversion lead time
  • Continuously initiate & drive process enhancements
  • Work closely with Regional Implementation Managers to provide status updates and flag issues/risks for any regional cash management implementations assigned to support
  • Coordinate with in-country team to provide on-site trainings
  • Engage Technical Integration Manager (TIM) for the client’s Asia file feed requests, and work closely with the TIM to manage timelines, testing, and client expectations around any file feed deliverables
  • Develop statement of work and project plan for the implementation, and obtain client sign-off on the same
  • Work closely with the client to keep Scope of Work and Project Plan current with the project mandate/charter throughout the implementation
  • Schedule meetings as required with the client’s project manager or key contact; Provide meeting agenda prior to each meeting, and send meeting minutes after each meeting with clear Action Items and Responsibilities
  • Track all project issues and risks, ensuring detailed & timely functional partner engagement leveraging defined tools effectively to engage key partners across the Citi franchise (ie, Product, Operations, Client Experience, Technology, Account Management, Relationship Management, etc) to resolve issues
  • Effective maintenance & communication of MIS and metrics; provide ongoing management updates on key projects
  • Accurately report project status, escalating effectively for “on hold” & slow moving deals
  • Ensure to implement client objectives within standard guidelines and timeframes using standard project management templates and tools
  • Provide regular implementation status updates to both internal and client project stakeholders, highlighting key areas of progress and any issues or risks
  • Ensure 100% effective MCA results
  • Ensure all audit requests and protocols are appropriately addressed in every deal implementation
  • Strict observance of Information Security standards while communicating to the client as well as internally
  • Ensure strict adherence to defined quality standards & practices outlined in “best practices” collateral Consistently achieve “excellent” rating in scheduled quality reviews
  • Participate in staff forums & survey process
  • Complete all mandatory & personal development training as stipulated by controls officer & team lead

Skills/Competencies:

  • Result orientation – evidence of proactively driving projects to conclusion & consistently meeting deadlines
  • Attention to detail
  • Highly organised with strong analytic, planning and process skills
  • Self-confident with good presentation and communication skills
  • Sound work ethic – willingness to take a “hands on” approach to ensure all elements of the solution are delivered as specified
  • Negotiation, decision making & problem solving skills
  • Manage high workload within a pressurised environment
  • Flexibility – ability to manage a varying workload (ie, volume, complexity & composition) & willing to go beyond
  • Logically map the processes and internal relationships of the complex solutions/project components

Knowledge/Experience:

  • Post Graduate Degree in Finance, Marketing or Administration
  • Certified Project Management Professional (PMP)
  • 3 Years of Project management background
  • Client facing background
  • Corporate treasury and cash management knowledge
  • Working knowledge of ERP, Communications protocols and Encryption methodology

Language proficiency:

  • Fluent in English
  • Mandarin is regarded as a significant advantage
  • Other Regional Languages are considered as a plus

Qualifications
 

Skills/Competencies:

  • Result orientation – evidence of proactively driving projects to conclusion & consistently meeting deadlines
  • Attention to detail
  • Highly organized with strong analytic, planning and process skills
  • Self-confident with good presentation and communication skills
  • Sound work ethic – willingness to take a “hands on” approach to ensure all elements of the solution are delivered as specified
  • Negotiation, decision making & problem solving skills
  • Manage high workload within a pressurized environment
  • Flexibility – ability to manage a varying workload (ie, volume, complexity & composition) & willing to go beyond
  • Logically map the processes and internal relationships of the complex solutions/project components

Knowledge/Experience:

  • Post Graduate Degree in Finance, Marketing or Administration
  • Certified Project Management Professional (PMP)
  • 3 years of Project management background
  • Client facing background
  • Corporate treasury and cash management knowledge
  • Working knowledge of ERP, Communications protocols and Encryption methodology

Language proficiency:

  • Fluent in English
  • Mandarin is regarded as a significant advantage
  • Other Regional Languages are considered as a plus
  



12 July 2019
Location: Malaysia Corrientes Kuala Lumpur
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.


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