MYS CTSM PG ELECTRONIC BANKING - API Specialist

Citibank - More jobs by this advertiser
MYS CTSM PG ELECTRONIC BANKING - API Specialist-19018097
Description
 
  • API/Faster Payment specialists is expected to work in stringent timelines, as the issues raised are time bounded.
  • As API/FPS specialist, role will be to resolve client queries pertaining to the new age payment methods. This would require individual to quickly perform preliminary investigation, recommend changes to client and/or engage Citi’s backend team to resolve the client issue.
  • Contribute to the change: Specialist will be expected to look for enhancement opportunities in our digital channels to improve the client experience.
  • Work with Product teams to recommend enhancements, involve actively in the pre-production launch.
  • Work closely with Technology team, product teams, vendors, and other internal teams to resolve system issues/defects, bug fixes and address client’s queries
  • Conduct client consulting and introduce best practice to client on Citi e-banking platform

Qualifications
 
  • Graduation with a Technology major is necessary.
  • Working knowledge of new age products like H2H, API, Faster payment and encryption is must.
  • Knowledge in Banking products like Cash (payment, collection) and Trade product will be helpful.
  • Good client communication skills and ability to work with various functional partners
  • Having client facing experience in the previous roles will be an advantage
  • Team player and able to work independently
  



19 September 2019
Location: Malaysia Formosa George Town
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Customer Service
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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