Client Services Manager - Direct Custody and Clearing (UAE Nationals Only)

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 Job Description - Client Services Manager - Direct Custody and Clearing (UAE Nationals Only) (0000CZQP)

Job Description 

Client Services Manager - Direct Custody and Clearing (UAE Nationals Only) : 0000CZQP 

Description

 

Client Services Manager – Direct Custody and Clearing, HSBC Securities Services
UAE Nationals Only
HSBC Tower, Dubai


About HSBC


HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.


Role Overview


The focus of this role is to manage the overall Client Services, and ensure their smooth running. The job incumbent is required to backup/overlook Account Admin and ensure full client satisfaction and achievement of agreed service standards.


The primary responsibilities of the role include:


• Contribute to achieve the agreed HSBC Services Securities AOP financial target
• Extend client base
• Be seen as a leader in product development and innovation
• Account opening and Fee billing
• Ensure full client satisfaction and achievement of agreed service standards
• Proactively obtain client feedback on services and products
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and

  transparent operation of financial markets

 

Qualifications

 

Experience & Qualifications


• A degree holder or industry qualifications in no specific field
• Preferably 5 years’ work experience in a banking or financial services institution with an ability

  to understand the financial dynamics of the securities service industry will be a distinct

  advantage
• Excellent spoken and written English communication skills
• Mature, self-motivated and able to work independently
• Good presentation and analytical skills


Business Area


Global Banking and Markets (GBM) provides financial services and products to corporates, governments and institutions worldwide. We offer career opportunities in areas including Banking, Capital Financing, Markets, Global Research, HSBC Securities Services and Markets Operations. Global Banking and Markets focuses on building partnerships with our corporate, government and institutional clients to help them achieve consistent, long-term performance. We use the strength of HSBC’s international network to connect emerging and mature markets, covering key growth areas. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking. For more information visit http://www.hsbc.com/careers/explore-our-business


Why HSBC?


We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.


Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.


What to expect at HSBC


• The chance to realise your ambitions
• Globally connected careers
• A strong emphasis on values
• Learning and development opportunities
• An inclusive, meritocratic culture
• Market-competitive benefits


Global Careers Opportunities
Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers


"Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets"

 

Job Field

 : Customer Service

Primary Location

 : Middle East-United Arab Emirates-Dubai-UAE

Schedule

 : Full-time 

Shift

 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 12-May-2019, 14:58:08 

Unposting Date

 : 20-May-2019, 06:59:00  



14 May 2019
Location: United Arab Emirates UAE
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Customer Service
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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