Senior Business Analyst- FX - FIX - Onboarding Analyst (AVP)

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Senior Business Analyst- FX - FIX - Onboarding Analyst (AVP)-19023036

Team/Function Overview

This role is for a client facing onboarding role to work on the FX FIX Onboarding Team.  The team is responsible for taking clients from initial contact – usually at a technical level, through the configuration and setup for linking to CITI live electronic FX trading systems through a FIX Standard API for the Global FX platform 

Role / Position Overview

The FIX Onboarding team is responsible for onboarding clients onto the FIX API used for FX Trading. This process includes creating the physical connectivity with the client and the configuration and maintenance of client setups across different applications. The job heavily involves working with external clients and different internal Citi teams to firstly gather client requirements and then to arrange the correct network, pricing and trading configurations to cater for the client.

The overriding aim of the group is to onboard clients in an accurate and timely manner, taking in priorities of the business and also ensuring the stability of the platform is maintained throughout the process

Key Responsibilities

•Working with external clients and internal business teams to identify client requirements

•Arranging various forms of network connectivity for clients

•Delivering new server and client components as per evolving business requirements

•Maintaining the existing FIX API while helping development teams enhance the infrastructure

•Ensuring that there is a good understanding of the business priorities and to plan work accordingly

•Second line support (investigation of problems that front-line support cannot resolve)

•Identifying and correcting areas of poor stability across the platform

•Decommissioning of unused client sessions or network connections that will save the business money

•Ensuring all external clients and vendors are satisfied with the service provided

Key Relationships:

•Various technology teams

•Various network teams


•Front Line Support

•External clients and vendors

Development Value:

•This role would open career opportunities for the successful individual to establish their profile in the Global Foreign Exchange Technology organisation.

•It provides an opportunity in investment banking to work closely with both the internal business and external clients and vendors in order to provide pricing and market making solutions.




•2 years’ experience in a similar role

•Knowledge of Foreign Exchange Financial Products is desirable but not required



•FIX protocol

•Intermediate networking knowledge is desirable but not required

•Real-time high frequency, low latency messaging work is desirable but not required

•Excellent planning and organizational skills

•Strong academic record, ideally with a good degree and a mathematical or scientific background.



•Strong Communication skills

•Self Motivated

•Willingness to learn

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply


26 June 2019
Location: Canada Ontario Mississauga
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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