Citibank Berhad KL In Business Control

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Citibank Berhad KL In Business Control-19017849



Robust risk and control management is an essential and integral part of our business. Given that a range of risk and control activities for the Commercial Bank are performed within other parts of the Bank, it is important for us to ensure effective coordination and a level of oversight over emerging and existing key risks, controls, corrective actions and enhancement initiatives on an end-to-end basis.


The following are the core responsibilities of the In-Business Control Head:

  • Oversight & Training
  • Management of Internal Controls
  • Monitoring, Reporting and Escalation
  • Internal and External Audits

Oversight & Training

  • Maintain oversight over emerging and existing key risks, controls, corrective actions and enhancement initiatives on an end-to-end basis
  • Lead and assist in the implementation of global, regional and country risk and control policy requirements and processes including the reinforcement, enhancement, rationalization, and streamlining of such processes, and the strengthening of the overall risk and control environment in Asia Commercial Bank. This would include drafting of process manuals and liaising with partners such as Compliance, Legal, Enterprise Risk Management on standards & regulatory interpretation
  • Promote a strong culture of risk and control awareness and compliance with policies and requirements in the Commercial Bank
  • Partner, coordinate and interact with other Control units such as the Branch Oversight Function (BOF), Second Level Control functions such as Enterprise Risk Management (ERM), Operational Risk Management (ORM), Country Legal, Country Compliance, and Country Finance, and Internal Audit on Commercial related risk and control activities
  • Lead and assist initiatives for providing training and raising awareness on risks and control

Management of Internal Controls

  • Work with in-country Business and Function Heads as well as Regional CCB IBC Head to identify, dimension, prioritize, and report key risks, and implement robust controls
  • Lead and assist in root cause analysis for material risk events and control breaks including an effective feedback loop to local and regional management. Supporting CCB Business Heads with the design, implementation, and validation of control issues and their associated Corrective Action Plans (CAPs) in line with the Asia Regional CAP Directive
  • Evaluate, assess and validate controls through processes and tools including MCA, Key Risk Control Indicators (KRCIs), Key Performance Indicators (KPIs), and other related processes
  • Report MCA results/KRCI Scorecard to country and regional CCB management
  • Supervise the AML/KYC process to ensure CADDs are renewed timely
  • Coordinate with BSU to minimize expired CADDs
  • Ensure that all AML alerts are disambiguated by relationship managers within defined timelines
  • Coordinate implementation (UAT, training etc.) of CitiKYC

Monitoring, Reporting and Escalation

  • Proactively and promptly notify and escalate material emerging and existing issues and risks, such as control breaks, fraud events, etc, to country and regional management
  • Proactively monitor all internal and external audits, reviews and examinations relating to CCB, providing status updates to region, and promptly escalating all emerging risks, issues and at-risk reviews to country and regional management
  • Track, monitor and report CCB related issues and their associated CAPs and promptly escalating CAPs that are at risk of missing their target dates
  • Monitor outsourced functions: Oversight of service providers, including conducting of annual due diligence reviews

Internal and External Audits

  • Actively partner with the Businesses in the preparation and coordination of internal audits and regulatory reviews and providing support with audit and examination deliverables, tracking of engagements, monitoring of issues and CAPs raised as part of the audit process, etc
  • Work with CCB Country Management to improve Issues Being Addressed by Management (IBAM) and On-time Remediation (OTR) percentage and reduce Re-Open Rate (ROR)



  • At least 8-10 years of relevant working experience

9 October 2019
Location: Malaysia Corrientes Kuala Lumpur
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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