The American Express vision for providing the world’s best customer experience every single day can only be achieved with groundbreaking products and experiences powered by unparalleled levels of innovation, teamwork and platform velocity, attributes present as the core of Arena, our enterprise continuous testing framework. We are looking for an experienced and strategic leader for the Product Manager role who will be part of a newly formed product team whose mission is to enable continuous integration across our global platforms, driving unprecedented transformation and velocity for delivering extraordinary products to our customers. Arena’s product team core attributes: •Product Evangelism: change catalysts who build tangible excitement around the transformation to continuous integration at scale and its associated benefits to developer and customer experience; •Product Management: builders of an innovative product vision, backlog and their tangible business outcomes aligned to our company’s vision; •Engineering Excellence: dedicated engineering & product management teams collaborating to accelerate Arena adoption while solving primary challenges impeding efficiency; • Best in class continuous testing technology: experimentation and adoption of breakthrough technology for enabling integration of test environments, test data management and models, high availability support model / utilities & E2E testing processes. Key Responsibilities • You will work with customers, key partners, and colleagues to define a product vision and strategy that is aligned with the high-level product roadmap •Communicate and build consensus across disciplines in crafting the product roadmap •Lead the work to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets •You will support development of appropriate tracking and reporting to track product performance post launch in order to evaluate future investment • Produce return on investment analyses and optimization recommendations • In conjunction with Product Management Director, you will lead the creation of a Product Backlog for One Integration • You will prioritize and maintain the sprint backlog consistent with Outcomes and Product Roadmap and performs story elaboration with the implementation team •Partner with other product and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions • You will use internal data tools to understand metrics of success and concrete business outcomes •Review and accept completed user stories •Review/demonstrate sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues •You will work closely with communications team and facilitates resolution of risks, issues, and changes tied to the product backlog •Keep continuous learning and continuous improvement in action every single day, in every interaction with all partners
•Use external and internal insight, industry and domain expertise, trend lines, good-practice and innovation to accelerate program efficacy and generate differentiated impact.Qualifications
•You have 4+ years of experience in Product Management with consistent track record in defining winning product constructs and delivering a product strategy •You are experienced in rapid and iterative software development methodologies •You have a consistent record leading large, complex features or products with multiple partners •Knowledge of Amex platforms from multiple tech stacks and their upstream/downstream interfaces are highly desirable •Previous knowledge and experience with integration testing at scale are considered a valuable asset; •You demonstrate problem-solving skills, thought leadership, strategic, analytical thinking; •You have the courage to challenge the status quo and to encourage different points of views; •Ability to clearly communicate and collaborate well with technology and non-technical partners; • Customer Focused – does what is right for the customer; •You demonstrate experience for enterprise collaboration and exerting influence with peers and executive levels; • You have a bachelor’s degree in information technology or equivalent field. Why American Express? Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an extraordinary place to work, and a big part of why we regularly win the best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here. We place great importance on doing what is best and innovative. And we continue seeking people to champion these values and beliefs as we grow. The world is a big place, filled with big ideas and amazing people. And we want the best of them here at American Express. We’re interested in where you came from, but we’re even more excited about where you will go with American Express.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.