CTSM MY SSO KL CSC Billing Operations

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CTSM MY SSO KL CSC Billing Operations-19021710

Job purpose:

  • Performing end-to-end Custody Billing, Fund Admin Billing and Statement Rendition

Key responsibilities and accountabilities:

  • Perform end to end Custody Billing, Fund Admin Billing and Statement Rendition processes assigned to within the specified SLA
  • Ensuring all processes are correctly executed, adherence to all control functions and delivers according to schedule and cut off time
  • Ensuring all special/exceptional requirements are met and adhered to
  • Ability to travel as required by job scope (Statement Rendition) and performing quality check on process performed by vendor
  • Ability to learn and switch from team to team within Billing Department and providing support to other team
  • Ability to lead team member to manage day to day operations/projects when required
  • Ability to communicate effectively and provide guidance to branches to ensure smooth operations and service delivery
  • To handle MIS reporting
  • To proactively review, initiate, implement and streamline process relating to controls, productivity and regional service enhancements including workflow and procedures
  • To participate in system testing and client testing to implement global strategy and business needs
  • To work with Customer Service Officer and Internal Parties within SFS to investigate and resolve customer queries and issues ensuring customer satisfactions 
  • Ensure DCFC requirements are met at respective intervals
  • Ensure effective controls and compliance
  • Adhere to corporate policies and participate in self assessment, quality reviews and audit and recommend solutions for potential risks and issues




  • Diploma or degree holder preferred
  • 2 years experience in operations preferred. Experience in billing processing, securities operations, banking or customer service will be an added advantage



27 June 2019
Location: Malaysia Corrientes Kuala Lumpur
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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