QR21022 - Head of Airside Baggage and Transport | Qatar Aviation Services | Doha

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Qatar Aviation Services

Qatar Aviation Services (QAS) is an award winning, premier ground handling organisation whose global headquarter is at Hamad International Airport (HIA), the hub airport of Qatar Airways. Since its establishment in 2000, QAS has developed a reputation as a premium provider of world-class ground services to: international airlines; Heads of State and VVIPs; private fleets and customers; executive charter flights and cargo operators.

The QAS team comprising of over 8,000 strong multicultural employees, is dedicated to fulfilling the total passenger and cargo requirements of the airport, the airlines and customers it serves. This team of highly trained and diversely skilled staff is the reason for QAS outstanding success and their Customer’s satisfaction.

About Your Job:

This is an exciting opportunity to lead Qatar Aviation Services (QAS), Airside Baggage and transport Operations within agreed standards and financial targets. You will provide leadership and management for the provision of airside baggage and ground transportation services including: baggage sortation, transit and transfer, cargo inbounds transportation and passenger transportation; and any other airside service as directed by QAS management.

As a member of the senior leadership team, you will provide significant contribution in the identification and development of strategic plans to improve airside Baggage and Ground transportation operational performance and position QAS as an innovative, best practice ground handling agent. You will lead the implementation of the airside Baggage and transport operations strategic plans.

Key accountabilities:

  • Take strategic decisions based on facts and analysis (potential profit, cost-benefit, market conditions and return on investment).

  • Identify key strategic projects for the assigned area that will benefit business and key stakeholders.

  • Ensure safety and security of operations remain the highest priority.

  • Establish QAS Baggage and ground Transport objectives and priorities to align with business objectives.

  • Plan resource management through accurate and detailed forecasting in order to ensure delivery of smooth operational excellence.

  • Responsible to review time to time and introduce best operational practice & processes, procedures and controls.  

  • Responsible for delivery of the assigned Airside sections KPI’s through proper monitoring of the Baggage and Transport operational teams.

  • Lead the overall management of baggage and ground transport to maintain the quality standards in passenger and baggage handling. This includes, Bus Operations, Medi-Lifts, Wheelchair Passenger, VIP, Baggage and ULD transportation.

  • Lead the operational implementation based on the analysis and real-time environment.

  • Introduce best practice in the operational process, procedures and controls which will result in maintaining excellent standards.

About You:

To be successful in this role you should hold a Bachelor's Degree or equivalent. You should have minimum 10 years of experience in Ground handling station or Operations Management or Airside Operations. You should have a good understanding of finance, HR, Customer Relations, Supplier Management and Contract management. Experience within Airside / Ramp/ Baggage is essential.

You should be able to demonstrate the highest standards of integrity, equality and respect. You should have experience in leading, managing, inspiring and engaging a large multi-cultural workforce. You should be results oriented with the ability to deliver innovative executive.

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport

15 May 2019
Location: Qatar Doha
Work type:
Full time
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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