Business Support Officer

HSBC - More jobs by this advertiser
 Job Description - Business Support Officer (0000D12M)

Job Description 

Business Support Officer : 0000D12M 




Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC
and experience the possibilities. As part of the world’s leading international bank, HSBC Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, HSBC Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. We are now inviting qualified individuals to join this team in the role of Business Support Officer.  Principal Accountabilities: The jobholder is responsible in managing the section and will have at least 1 - 2 staff reporting with the main responsibility of ensuring that all client instructions are carried out within the stipulated deadlines and at the same time ensuring the customers’ service standards are met. Responsibilities:• The holder will liaise with clients, counterparties, custodians (local and foreign),    bankers and service providers on potential issues and work closely with the line    manager towards resolution. • Ensure proper and efficient day-to-day running of operation and assisting clients   to resolve operational issues. • Ensure clients’ instruction are attended to and settled promptly with the existing   resources and minimizing losses to the Bank by achieving zero error rates. • Cultivating rapport with customers and counterparty, keeping them informed of    their instructions status especially in cases where there may be potential    problems, followed by regular updates. • Builds team morale and intersectional communication and contribute to the good    development of staff. • To ensure all submission of regulatory reporting and reconciliation of instructions    are accurate and on timely manner.   • By constantly reviewing workflow processes to identify areas for technical    improvement. • Maintain HSBC internal control standards, implement and observe Group   Compliance Policy and maintain awareness of operational risk and minimize the  likelihood of it occurring




Skills & Attributes


• Good command in written and spoken English and  Bahasa Malaysia
• Ability to work independently and cautiously with good communication and

  interpersonal skills.
• Expected to plan, manage and co-ordinate the day-to-day operation within priorities

  and service level agreed internally & externally.
• A highly accountable individual, self-starter and results oriented


Job Field

 : Funds Management

Primary Location

 : Asia Pacific-Malaysia-Federal Territory of Kuala Lumpur-Kuala Lumpur


 : Full-time 


 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 14-May-2019, 09:48:19 

Unposting Date

 : 13-Jun-2019, 23:59:00  

10 June 2019
Location: Malaysia Kuala Lumpur
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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