Retail Banking and Wealth Management (RBWM)
Retail Bank and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join our team.
In this role, you will:
To provide high quality service to customers
To monitor banking hall in daily time and manage customer queue time;
To promptly and effectively respond to customer enquiries, feedbacks and complaints;To prepare and submit sales progress reports on a regular basis; To back up tellers when needed To support counter administrative work.
To be successful in the role, you should meet the following requirements:
Bachelor degree or above(recognized by the state)
With 1-2 years' working experience, sales or customer service experience is preferred
Good communication and selling skills
Good understanding of Retail Banking and Wealth Management products and services
Good spoken and written English
With nice personality
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /SY/*
Issued by HSBC Bank (China) Company Limited
|Location:||China Shanghai Shanghai|
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.
Only direct applications will be considered.