Public Cloud PTL and Tenant Operations Manager

Citibank - More jobs by this advertiser
Public Cloud PTL and Tenant Operations Manager-19025133
Description
 

This role will play a critical role in providing strategic and architectural guidance on operationalizing Public cloud operations support and enhancements in line with enterprise IT roadmap. This person will lead the operations engineering vision, artefacts and best practices for private & hybrid cloud solutions and will be the friend, philosopher and guide for our partners and stakeholders for public cloud adoption initiatives. This role manages people, process and technology, and will drive cultural transformation in partnership with GCB CTO technology planning teams. This person will Lead in operations engineering vision, artifacts and best practices for our AWS Cloud based PaaS, IaaS, and Shared Data platforms.

 

As the Public Cloud Tenant-Ops manager, this person will be define the evolving role of the Tenant-Ops function as GCB adopts AWS Public Cloud at enterprise scale and partner with delivery managers, application and infrastructure teams, to seamless manage operations of all AWS development and runtime platforms for GCB.

 

This role has two major functions: 

  • Set overall global strategy and operational standardization for GCB’s Public Cloud platforms, in collaboration with CTI and GCB’s Architecture & Engineering teams to drive operational best practices for AWS Public Cloud technologies and platforms

  • Establish & Oversee the AWS Public Cloud Tenant-Ops function at enterprise scale

Key Responsibilities related to Public Cloud Platform Technical Lead:

  • Provide thought leadership for operationalizing Public Cloud technologies for Citi’s Consumer Banking business, and communicate AWS Public Cloud feature availability thru well-defined roadmaps

  • Develop and promote adoption of highly scalable, well-conditioned AWS Cloud architecture standards

  • Identify and remediate SPOF in AWS Cloud infrastructure deployments and application design

  • Collaborate with agile development teams to influence application modernization and migration to AWS public cloud platforms

  • Lead business sector specific service improvement plans to address deficiencies in technology solutions and operational processes including incident, change, problems and event management

  • Collaborate with architects, engineering, client managers, project managers, applications and infrastructure teams to drive emerging technology standards to industry best practices

  • Develop relationships with key customers to identify emerging needs.

  • Key Responsibilities related to Public Cloud Tenant-Ops Manager:

  • Leadership of tenant operations for AWS Public Cloud platforms

  • Engage key business & technology stakeholder teams, in conjunction with the regional Digital CIO direct, to ensure strategic alignment and clarity and support of business priorities

  • Ensure effective participation in business process reviews and facilitate journey-mapping efforts

  • Drive team to develop bespoke solutions as needed with repeatable patterns

  • Understand risk posture of end-to-end technology solutions and prioritize remediation activities across infrastructure and application support teams

  • Lead business sector specific service improvement plans to address deficiencies in technology solutions and operational processes

  • Act as a primary liaison between application & infrastructure architects and infrastructure support teams


Qualifications
 

Development Value:

  • The job offers the opportunity for the candidate to advance in a technology leadership role that will leverage both their leadership abilities and technical skills while building experience within the Citi global organization and increasing technical knowledge to various options within the platform.

Knowledge/Experience:

  • BS Degree in engineering, science, mathematics, information systems or computer science; or the equivalent in experience and evidence of exceptional ability

  • At least 10 years of experience in enterprise level IT projects Cloud based technologies (PaaS, IaaS, Cloud Infrastructure Services)

  • Experience with Pivotal Cloud Foundry or AWS or Docker/Kubernetes

  • Experience with issues facing large scale server environments

  • Automation, Orchestration, CI/CD, Development or DevOps background is desired

  • Experience in architecture and support best practices in Pivotal Cloud Foundry in a private cloud environment or Amazon AWS

  • Hands-on experience in open source technologies like, Docker, Git, SpringIO, NGINX, Tomcat

  • Understanding of cloud application design principles such as 12 factor apps

  • Broad knowledge in systems monitoring, alerting and analytics (AppDynamics, Logstash, Splunk, etc.)

Essential Skills:

  • Experience in architecture and support best practices in Pivotal Cloud Foundry in a private cloud environment or Amazon AWS

  • Experience with API-M

  • Experience with micro-services

  • Experience working with additional virtualization technologies, VMware is preferred

  • Hands-on experience in open source technologies like, Docker, Git, SpringIO, NGINX, Tomcat

  • Broad knowledge in systems monitoring, alerting and analytics (AppDynamics, Logstash, Splunk, etc.)

Preferred Skills:

  • Certification in cloud technologies

  • Experience in IT transformation and/or ITIL implementation in a similar industry

  • Rest API/JSON development a plus

  • Understanding of cloud application design principles such as 12 factor apps

Qualifications:

  • Bachelor degree in computer science or other related or equivalent work experience

Competencies:

  • Excellent thought leadership in IT transformation and simplification

  • Strong customer and quality-focus is a must

  • Sound problem resolution, judgment, decision-making and influencing skills required

  • Excellent organizational, interpersonal, and project management skills

  • Ability to handle conflicting ideas with emotional intelligence

  • Excellent English communication skills both written and oral

  • Self-starter and ability to work in a team environment

  • Hard working and self-motivated. Able to work effectively under pressure

  • Ability to manage multiple activities and changing priorities

  



11 September 2019
Location: India Tamil Nadu Chennai
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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