Account Services Business Analyst

Citibank - More jobs by this advertiser
Account Services Business Analyst-19008556

Treasury and Trade Solutions (TTS) is an integral part of Citi's Institutional Clients group, serving public sector clients, corporates and financial institutions in over 120 countries. TTS' innovative solutions help clients streamline and automate processes, mitigate risk and expand their reach.

Treasury and Trade Solutions (TTS) Account Services Technology covers and owns the set of processes that result in the opening and maintenance of accounts.

The Business Analyst will be responsible for working with business, technology and operational partners to understand requirements and translate these into functional solutions.

The Analysis team plays a pivotal role in the proper design and solution of all deliverables in the Account Services organization. This includes ensuring that the requirements are fully understood and documented, the data, workflow and technical design are fit for purpose and issues are analyzed and addressed in a timely manner.

The ability to work in a high pressured environment with multiple concurrent programs while meeting delivery time lines with a high degree of client satisfaction and quality is essential.


Job Responsibilities


  • Coordinate and manage requirement workshops between Product, Operations, and Technology to drive the functional requirements.
  • Work in Agile environment and maintain the Product Backlog working with client SMEs
  • Gather detailed business requirements and translate into features and user stories.
  • Management of requirement stakeholders with proactive communications to solicit their prompt feedback and approvals, to ensure the timely delivery of requirements. Identify business impacts and potential business process changes.
  • Support testing cycles (QC & UAT), this includes providing test cases in BDD model to support testing automation, defect remediation and support of UAT and business partner test cycles.
  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
  • Working with peers to ensure that the team tasks are balanced against changing business and technical priorities

  • BS/BA degree or equivalent combination of education/experience with a background in banking industry.

  • 8 plus years of experience defining business requirements for complex products, either as a business analyst or equivalent role in Agile software delivery

  • Working with Agile practices and associated skills including user story writing; agile product owner certification a plus

  • Skill Set: Agile, User Stories, Jira, Confluence, Process Modelling tools such as BlueWorks Live

  • Must be forward thinking and able to work independently, using critical thinking and problem solving skills

  • Ability to understand complex technical concepts and present them in simple terms to non-technical team members and clients.

  • Solid understanding and knowledge of workflow processes and technologies such as IBM BPM

  • Ability to see tasks through to completion without significant guidance

  • Ability to foster collaboration, establish strong working relationships with key business partners and influence staff at all levels

  • Must be flexible and able to prioritize projects in a fast-paced environment to meet deadlines

  • Must quickly adapt to new technologies and a willingness to keep their skills and industry knowledge current

  • Strong technology, analytical, negotiation and communication skills are must-have
  EEO Statement: Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity  Pay Transparency: Citi won’t discriminate against anyone for discussing pay, but those with access to pay data in their work can’t disclose it unless responding to complaints/investigations or legal requirements.

17 August 2019
Location: United States Flevoland Tampa
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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