Applications Development Technical Lead Analyst

Citibank - More jobs by this advertiser
Applications Development Technical Lead Analyst-19030291

Job Purpose:

Vendor testing platform production support manager.  An individual contributor within Development Technology and Process team within Global Consumer Technology's CTO organization will play a key role in Platform architecture, tools selection, tools awareness, tools adoption and operational support.

Job Background/context:

Work as a partner with end users (development & testing organizations, internal process teams, and vendors), to provide test mgmt, functional performance testing platforms with a 99.98% SLA availability.  Ensure awareness supporting QE transformation, continuous testing and processes enabling go for gold practices, federated CI/CD pipeline and self-service features which scale for large Enterprises.  Track adoption, support maturity through metrics and reporting.




Key Responsibilities:

This role is responsible for the following:

  • Communicates with staff and clients and vendors to understand specific system requirements while overseeing system upgrades

  • Provide advice on project costs, design concepts, or design changes

  • Verify stability, interoperability, portability, security or scalability of system architecture

  • Evaluates current or emerging technologies to consider factors like cost, portability, compatibility or usability to make recommendations for future systems replacement or upgrades

  • Provide technical guidance or support for the development or troubleshooting of systems

  • Identify system data, hardware, or software components required to meet needs

  • Provide guidelines for implementing secure systems

  • Monitor system daily operation to detect potential problem and ensure high availability and minimize downtime

  • Perform ongoing hardware/software maintenance operations, including installing or upgrading hardware or software

  • Configure servers to meet functional specifications

  • Train system users in system operation or maintenance

  • Overall knowledge of network protocols common operating systems, and common programming languages and environments

  • Maintain the ability to adapt quickly to many functional environments, meet deadlines, work independently, and as a team member

Person Specification


  • Essential

    • Knowledgeable with Continuous Testing concepts within DevOps lifecycle and tools

    • Application SME knowledge and experience with market leading Test Management and Functional testing platforms eg JIRA, ALM, Zephyr Stand Alone, LFT/UFT, Selenium, Appium

    • Expert infrastructure SME knowledge to support new test platform application installations and upgrades

    • Ability to identify and drive down operational SEV1 and SEV2 incidents eg pre/post maintenance changes

    • Putting “customers” first and managing and growing relationships

    • Should have knowledge of GCT and Citi processes as well as practical experience and understands industry standards

Skills: (technical skills)

  • Essential

    • Vendor testing tools eg ALM, JIRA, Zephyr Stand Alone, LFT/UFT, Performance Center, DevTest

    • Open Source testing tools eg Selenium, Appium

    • DevOps tools eg Jenkins, RLM

    • Agile/Waterfall methodologies

    • Debugging, root cause analysis

    • Oracle DB, SQL

    • Windows Operational Sys Admin

  • Desirable

    • Java

    • AWS

    • Artificial Intelligence (predictive analytics, self-healing systems and test cases


  • Essential

  • Minimum 5 years of leadership experience in managing tools, processes, “customer” relationships, especially in agile environment

  • 5+ years of Software Development experience  


  • Ideal candidate should have leadership skills: Vision, communications, presentation, prioritization

  • Ability to think strategically and tactically and prepare appropriate plans

  • Conceptualize Metrics, KPI’s, prepare/publish reporting




























14 August 2019
Location: India Tamil Nadu Chennai
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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