Applications Development Technical Lead Analyst

Citibank - More jobs by this advertiser
Applications Development Technical Lead Analyst-19030291

Job Purpose:

Vendor testing platform production support manager.  An individual contributor within Development Technology and Process team within Global Consumer Technology's CTO organization will play a key role in Platform architecture, tools selection, tools awareness, tools adoption and operational support.

Job Background/context:

Work as a partner with end users (development & testing organizations, internal process teams, and vendors), to provide test mgmt, functional performance testing platforms with a 99.98% SLA availability.  Ensure awareness supporting QE transformation, continuous testing and processes enabling go for gold practices, federated CI/CD pipeline and self-service features which scale for large Enterprises.  Track adoption, support maturity through metrics and reporting.




Key Responsibilities:

This role is responsible for the following:

  • Communicates with staff and clients and vendors to understand specific system requirements while overseeing system upgrades

  • Provide advice on project costs, design concepts, or design changes

  • Verify stability, interoperability, portability, security or scalability of system architecture

  • Evaluates current or emerging technologies to consider factors like cost, portability, compatibility or usability to make recommendations for future systems replacement or upgrades

  • Provide technical guidance or support for the development or troubleshooting of systems

  • Identify system data, hardware, or software components required to meet needs

  • Provide guidelines for implementing secure systems

  • Monitor system daily operation to detect potential problem and ensure high availability and minimize downtime

  • Perform ongoing hardware/software maintenance operations, including installing or upgrading hardware or software

  • Configure servers to meet functional specifications

  • Train system users in system operation or maintenance

  • Overall knowledge of network protocols common operating systems, and common programming languages and environments

  • Maintain the ability to adapt quickly to many functional environments, meet deadlines, work independently, and as a team member

Person Specification


  • Essential

    • Knowledgeable with Continuous Testing concepts within DevOps lifecycle and tools

    • Application SME knowledge and experience with market leading Test Management and Functional testing platforms eg JIRA, ALM, Zephyr Stand Alone, LFT/UFT, Selenium, Appium

    • Expert infrastructure SME knowledge to support new test platform application installations and upgrades

    • Ability to identify and drive down operational SEV1 and SEV2 incidents eg pre/post maintenance changes

    • Putting “customers” first and managing and growing relationships

    • Should have knowledge of GCT and Citi processes as well as practical experience and understands industry standards

Skills: (technical skills)

  • Essential

    • Vendor testing tools eg ALM, JIRA, Zephyr Stand Alone, LFT/UFT, Performance Center, DevTest

    • Open Source testing tools eg Selenium, Appium

    • DevOps tools eg Jenkins, RLM

    • Agile/Waterfall methodologies

    • Debugging, root cause analysis

    • Oracle DB, SQL

    • Windows Operational Sys Admin

  • Desirable

    • Java

    • AWS

    • Artificial Intelligence (predictive analytics, self-healing systems and test cases


  • Essential

  • Minimum 5 years of leadership experience in managing tools, processes, “customer” relationships, especially in agile environment

  • 5+ years of Software Development experience  


  • Ideal candidate should have leadership skills: Vision, communications, presentation, prioritization

  • Ability to think strategically and tactically and prepare appropriate plans

  • Conceptualize Metrics, KPI’s, prepare/publish reporting




























13 October 2019
Location: India Tamil Nadu Chennai
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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