eHealth Facilitator - GP

NHS Highland - More jobs by this advertiser
37.5 HOURS
£24,670 - £30,742

Based within any location in the Argyll & Bute HSCP, the GP Facilitator is responsible for the provision of a proactive IM&T consulting service to General Practitioners and the extended primary care team and with the intention of assisting them derive maximum clinical and administrative benefit from IT systems and resources and to advise on appropriate business process change.

The post holder will provide service/system support for systems implementation and provide ongoing support for multiple systems within Argyll & Bute HSCP. The facilitator will work directly with general practices, project teams within NHSH and NHS Scotland, with oversight from the IT Development Manager. Key Systems will include:- Vision, EMIS , Spire, Care Portal, SCI Gateway, Docman, ICE, Skype for Business.

To provide an IM&T analysis service so as to understand the ongoing IT training requirements of staff, to translate these into training programmes and to manage the delivery of these programmes as appropriate. To provide ad-hoc instruction in the use of clinical and non-clinical systems when required and to provide specialist advice and instruction in respect of such systems.

Excellent communication skills are essential both in dealing with demanding users and in advising users of all levels in terms of use of Pharmacy IT services or in meeting new requirements.

Candidates should be educated to degree/HND or equivalent level and have experience in a similar role. Experience requires good networking skills, strong customer service skills, problem solving, attention to detail and ability to prioritise workloads are essential to this role.

You will be expected to travel efficiently and effectively between various work locations within Argyll & Bute to meet the operational requirements of the Service.

Informal enquiries to: Stephen Morrow, Deputy Head of eHealth HSCP, Tel: 01436 655021 Email:

For more information about the area of Argyll you can visit the Argyll & Bute Council website:

Application packs are available from Resourcing Team, People & Change Department, NHS Highland, Argyll & Bute, Aros, Lochgilphead, Argyll, PA31 8LB - Tel 01546 606788 (24 hour answering machine service) or e-mail -

Shortlisted applicants will be contacted by e-mail. Please check your e-mails regularly, including your junk/spam folder


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NHS Highland

Inverness, (United Kingdom)

Phone: +44 (0)1463 704000

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Company Profile

13 July 2019
Location: United Kingdom Highlands and Islands Argyll & Bute HSCP
Salary: £24,670 - £30,742 GBP per year
Work type:
Full time
Healthcare and Medical
Medical Administration
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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