Emerging Corporate Business Development Manager (EC-BD)
An EC-BD acquires new clients that match the target market and profile of Citi Commercial Bank through delivering customized one-stop financial service solutions with a focus on the following responsibilities.
Identify & Pitch Targets – Own the whole process of new client acquisition from identifying prospects, delivering customized financial service solutions to completing facility availment / system implementation
Client engagement – Manage customer on-boarding with Citi and resolves any operational /service issues that may arise
CA / Joint Risk Responsibilities with CLU – BD should work closely with CLU in preparing CAs and monitoring risk issues
Risk Management - Close monitoring of client’s business trends and exposure performed by the BD individually
Compliance/Legal related work - Ensure internal and regulatory compliance, flag off any AML/franchise related issues and keep abreast of all policies & processes
Identify & Pitch Targets
Responsibilities in relation to identifying & acquiring new clients in Citi target markets include:
Identifying prospects via various channels which meet Citi’s criteria (i.e. Target Market, financials, pre-screening criteria etc).
Understanding client's business and banking requirements from client site visit and prepare call memo to document potential leads.
Conducting sales pitch to offer suitable solutions and services from Citi’s product range (Cash, Trade, FX, Loans etc.).
Discussing with clients and internal stakeholders on solutions, credit facility, pricing, terms and conditions etc.
Requesting financial statements/relevant documents from prospect for 1st round review.
Following up with client on any document deficiency or requests for more information.
Following up with client on offer acceptance and confirm the facility is successfully availed or cash system is implemented.
Client Engagement Responsibilities in relation to managing clients include:
Performing relationship planning/KYC
Resolving service/operational issues which are escalated by the RA.
Transitioning the client relationship to EC-RM if hand-over criteria is met.
CA preparation / Joint Risk Responsibilities with CLU:
Responsibilities in relation to completing CAs and risk monitoring shared with CLU include:
Responsibilities in relation to monitoring existing client portfolio from a risk perspective include:
Responsibilities in relation to ensuring compliance with regulations, policies and AML include: