AVP-EMEA In-Country Custody-IT Business Sr Analyst-Frankfurt

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AVP-EMEA In-Country Custody-IT Business Sr Analyst-Frankfurt-19024366

Job Background/Context:


The role is within the EMEA MSST In-Country Technology group, role is based in Germany but focuses on EMEA In-Country.


MSST Technology Germany develops and supports in-house solutions but also implements and supports 3rd party applications. The primarily support entity CGME has been build out as a broker (EAA investment firm) under the Brexit scenario which requires a massive increases IT focus and governance from a regulator perspective. 


AS an EMEA group In-Country MSST Technology strives to provide measurable competitive advantage to their business by delivering high quality, innovative, stable and cost effective services in order to meet the needs of the business, our clients, our regulators and stakeholders. This includes the interaction with the regional Technology partners to drive application standardization.


Job Purpose:


The main function is to support EMEA MSST In-Country Technology, which emphasises on:

  • Supporting regional MSST In-Country Technology Head on execution of strategic and day-to-day operation
  • Focusing on ensuring that global scorecards and KPIs are met and values constantly improved
  • Coordinating of local German and regional projects/initiatives
  • Leading employee engagement program
  • Supporting project planning and quality reviews
  • Engagement in budget  activities
  • Ensuring full compliance with Citi development and operational standards


Key Responsibilities:


  • Acts as a trusted partner and point of contact for EMEA In-Country Technology related activities and issues
  • Co-operates closely with application team, country heads and global teams to top senior level across MSST
  • Leads strategic initiative execution and coordinates activities across EMEA
  • Drives KPI scorecards towards zero exceptions across EMEA In-Country Tech
  • Participates in multiple large, projects with significant impact to the enterprise on EMEA level
  • Gets involved in budget related activities, including financials for the region
  • Oversees full year Book of Work and supports Program Manager to ensure compliance
  • Participates in local German IT Governance and MaRisk activities
  • Prepares strategic documents and manages ad-hoc activities with the respective countries
  • Drives progress of Engineering Excellence Program implementation across EMEA In-Country applications
  • Considers the business implications of the application of technology to the current business environment; identifies and communicates risks and impacts; proposes risk mitigation options
  • Leads employee engagement program
  • Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
  • Influences strategic functional decisions through advice, counsel or provided services which directly impact the business
  • Persuades and influences others through strong and comprehensive communication and diplomacy skills
  • Develops mutually beneficial working relationships with clients and peers
  • Actively works with business partners and stakeholders in the region to assess quality of performance of services provided, drive service excellence and identify actions based on feedback
  • Shares best practice and experience with other teams in ICG Technology Germany
  • Motivates team to always deliver client excellence
  • Be recognized as trustworthy business partner and technology leader in applying innovation, automation, best practice and state of the art technology across our services, technology and processes

Development Value:



  • This role allows strong interaction with multiple stakeholders, Business and Management
  • Regional and global visibility and constant networking with Senior Management
  • The role provides a diverse and varied work coverage including monthly reporting, presentations, forecasting, project management and ad hoc analysis, issue resolution
  • Provides a deep understanding of compliance, audit and control process and local regulatory requirements
  • Opportunity to work in a matrix organization working with diverse country teams





  • Master degree or equivalent combination of education/experience



  • Goal-oriented and with desire for new challenges
  • Self-starting individual with high competency to follow through when facing obstacles
  • Flexibility – able to react quickly to changing priorities and timelines
  • Thoroughness
  • Able to develop good working relationships with business and technical groups
  • Takes responsibility and demonstrates ownership of issues demonstrating management control of delegated tasks
  • Committed, trusted team player



  • At least 5 years working experience in Financial industry
  • Good Knowledge of Securities Markets, Business Process Management and products associated with it
  • Knowledge of Technology Infrastructure
  • Demonstrated self-starter and resourceful individual, with experience of operating in fast paced and dynamic technology operational settings
  • Experience in working in an international team environment




  • Well-developed influential skills
  • Very strong analytical skills
  • Ability to effectively work under high stress situation
  • Ability to coordinate multiple tasks at the same time
  • Fluent in  written and spoken English
  • Excellent communication, negotiation and presentation skills. Ability to effectively communicate, both orally and in writing, through all levels of the organization.
  • Excellent teamwork skills – team player
  • Negotiation skills
  • Strong project management and change management skills are essential

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity:

Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer



9 August 2019
Location: Germany Hedmark Frankfurt am Main
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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